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PURVIEW Linkedin · Posted 2mo ago

Networking Specialist

Poland

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Indexed description

Purview is a global leader in IT Engineering and Talent Solutions, trusted by Fortune 500 and mid-market clients across 21+ countries. Headquartered in Edinburgh, with delivery centres in India, our 1,200+ professionals drive meaningful digital transformation worldwide.


As a certified Ethnic Minority Business and Premier Member of MSDUK, we proudly blend diversity with deep technical expertise to deliver results that matter


We’re currently hiring for the below role with one of our valued clients. If it aligns with your experience and aspirations, we’d love to hear from yo


Job Details:

Role Title: Azure Networking Engg

Location: Poland

Employment: Contract/FTC/FTE

Place of Work: Remote

Experience Required: 10+ Years


Required

  • Strong knowledge and understanding of TCP, IP protocols and OSI model.
  • Experience with Infrastructure , Network Administration.
  • Expertise troubleshooting large Network Environments and familiarity with packet sniffers: Wireshark or Network Monitor, Message Analyzer.
  • Fundamental awareness of Private, Hybrid, Public Cloud, OS : Windows and, or Linux, Virtualization of SDN technologies
  • Knowledge and understanding of VPN, IPsec, DHCP, DNS, HTTP, s, MPLS, BGP, Layer3, Layer2
  • Hands-on experience of Proxy and Firewall


Cloud Traits:

  • Cloud Focus: These customers and products are our future even if they cannibalize our present.
  • Cloud Speed: Cloud products change much faster than on-premises products, so readiness requires a new mentality.
  • Cloud Ownership: We own the switches, the drives, the servers, and the service code – we should be able to fix anything that happens.
  • One Microsoft: Support boundaries are (almost) obsolete in the cloud, so let’s not use them to negatively impact the Cloud Experience.
  • Cloud Evangelism: The Cloud is new and can seem scary, so we need to encourage customer and engineers to adopt it


Role Description:

Support Engineers (SE) serve as frontline technical resources for Microsoft customers and partners via phone, email or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management. Your day to day job will be about providing both technical expertise (either on your own or by involving your colleagues) and about being an excellent communicator and a service oriented professional. You will be given the opportunity to become a subject matter expert in one or more areas and receive guidance and mentorship from your colleagues.

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