Datacenter Technician

About the Job...

Sword Services Greece is an IT Services and Software Solutions provider, delivering innovative solutions to European public Organizations and leading private companies. As our portfolio continues to expand, we are growing our international teams with talented professionals who want to contribute to large-scale digital transformation initiatives.

We are currently looking for a Data Centre Technician who will work in a multinational environment, supporting the operations, maintenance, and continuous improvement of enterprise Data Centre environments for a European Union Agency. The role involves ensuring the smooth operation of critical Data Centre infrastructure, coordinating vendors and technical teams, supporting hardware lifecycle management, and contributing to infrastructure projects in a highly secure and mission-critical environment.

This is an opportunity to work on large-scale enterprise infrastructure, collaborate with international teams, and contribute to the reliability and availability of critical ICT services.

What you will do...

• Install, commission and decommission servers, network devices and other Data Center infrastructure.
• Perform rack & stack activities, structured cabling and hardware installation following operational standards.
• Manage hardware lifecycle activities, including inventory, asset tracking, logistics and equipment disposal.
• Perform hardware maintenance, basic troubleshooting and coordinate component replacements and RMA processes.
• Maintain technical documentation, inventory records and Data Center capacity reports.
• Support infrastructure changes, maintenance activities and rack capacity planning following change management procedures.
• Collaborate with internal teams and external contractors to ensure the reliable operation of enterprise Data Center environments.

Technical Skills required...

• Bachelor's degree in Computer Science, Information Technology, Engineering or another ICT-related field.
• Minimum 2 years of professional experience in Data Centre operations or enterprise infrastructure environments.
• Hands-on experience installing servers, storage systems and network equipment.
• Good understanding of rack layouts, structured cabling standards, Power Distribution Units (PDUs) and equipment labelling.
• Basic knowledge of networking concepts, including LAN connectivity, patch panels and network switches.
• Experience with asset management and inventory tracking systems.
• Experience following operational procedures, change management and Data Center best practices.
• Ability to perform basic hardware diagnostics and component replacement.
• Strong documentation, reporting and record-keeping skills.
• Good command of English (minimum B2 level).

Experience in the following will be considered as an asset:

• Certified Data Centre Professional (CDCP) or Certified Data Centre Specialist (CDCS).
• Experience with Building Management Systems (BMS).
• Experience working with electrical systems and power infrastructure.
• Experience supporting large-scale enterprise or public sector Data Centres.
• ITIL Foundation certification.
• Experience working in multinational or multicultural environments.

Behavioral Attributes...

• Strong analytical and problem-solving skills.
• Ability to work effectively under pressure in mission-critical environments.
• Excellent organizational and planning skills.
• Strong communication and stakeholder management abilities.
• Ability to coordinate multiple vendors and technical teams simultaneously.
• Strong sense of ownership, accountability, and attention to detail.
• Proactive mindset with a continuous improvement approach.
• Ability to work both independently and collaboratively within international teams.

Our Culture...

At Sword, our values define how we behave towards our colleagues and clients, and those are Respect and Collaboration. We believe that together we achieve more! Grasp a taste of our daily Sword Services Greece Experience.

Please submit your CV in English. All applications will be treated as strictly confidential.

At Sword, we are dedicated to fostering a diverse and inclusive workplace, and we ensure that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of our culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.