Network Engineer
Indexed description
Responsibility
1. Provide back line technical assistant and support to System Integration, Distributor and T2 channel partner;
2. Establish the services process system (Services Support, RMA process, etc.) with the covering countries and be responsible for the quality of services deliver in those countries;
3. Develop channel partner/system integration/distributor support skill by managing and conducting Post Sales technical training (Certified Training)/workshop regularly;
4. Close collaborate with 2nd Level (TAC) support team to address partner(s) and end customer support requests;
5. Collaborate with R&D team to conduct new product feature and POC tests, help to release to the global market.
Requirement
:1. To have 3 Years technical experience on sales support, maintain of enterprise network products (any of) main stream vendors: Cisco Systems, Hewlett Packard Enterprise, Aruba, Ruckus, Huawei Enterprise, Juniper Networks and working in system integration or value-add distributor
;2. Strong responsibility and ability to integrated resource
;3. Able to speak Polish and English fluently
;4. Technical skills in Switching, Routing, Wireless LAN, and Network Orchestration/Integration is mandatory, additional experience in campus networks are added advantages
;5. Certified professional with (any of): CCNP/CCIE [Cisco Systems], ASE/Master ASE [HP Enterprise], Aruba Certified Mobility Professional (ACMP), HCNP/HCIE [Huawei Enterprise], JNCIP/JNCIE [Juniper Networks]
;6. Have good interpersonal skill and able to communicate in all level
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