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Toast Builtin · Indexed 2026-08-07

Senior Manager, Care Transformation

Remote 151K-242K Annually Remote

Senior level Builtin
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Indexed description

Toast Senior Manager, Care Transformation 12 Minutes AgoSaved Remote United States 151K-242K Annually Senior level 151K-242K Annually Senior levelCloud • Fintech • Food • Information Technology • Software • HospitalityLead cross-functional initiatives to improve the customer support experience by synthesizing frontline insights, prioritizing product and process changes, embedding in product development, driving automation and AI-enabled solutions, defining success metrics (CSAT, NPS, FCR, AHT), and building a high-performing team to scale support operations.Top Skills: Ai ToolsAutomationContact Center ToolingKnowledge Management Systems

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