SOC Operator

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

Job Summary

As a Security Operations Center (SOC) Operator, you will be at the forefront of our organization's cyber defense efforts, responsible for monitoring, detecting, and responding to security incidents in real-time. You will play a crucial role in safeguarding our digital assets, identifying emerging threats, and ensuring the integrity and availability of our systems and data.

Responsibilities

Security Monitoring and Alert Triage:

• Monitor security alerts and events generated by various security tools, including SIEM, IDS/IPS, antivirus, and endpoint detection and response (EDR) systems.
• Analyze and triage security alerts to identify potential security incidents, prioritizing them based on severity, relevance, and potential impact.

Incident Response and Remediation:

• Collaborate with incident responders to coordinate and execute incident response procedures, including containment, eradication, and recovery efforts.
• Take immediate action to mitigate security incidents, such as isolating compromised systems, blocking malicious traffic, and applying security patches or updates.
• Document incident response activities, including timelines, actions taken, and lessons learned, to support post-incident analysis and reporting.

Threat Intelligence and Detection Enhancement:

• Stay abreast of the latest cyber threats, vulnerabilities, and attack techniques through threat intelligence sources and industry reports.
• Enhance detection capabilities by developing and refining correlation rules, signatures, and detection logic within the SIEM platform.
• Contribute to the continuous improvement of SOC processes, procedures, and tools to enhance the organization's cyber defense posture.

Vulnerability Management Support:

• Assist in the identification, prioritization, and remediation of security vulnerabilities across the organization's infrastructure and applications.
• Work closely with IT teams to ensure timely patching and mitigation of identified vulnerabilities, reducing the organization's exposure to potential exploits.

Qualifications

• Bachelor’s degree in Computer Science or related field or equivalent work expererience
• Relevant industry certifications such as Security+, GCIH, or GCIA are desirable
• Minimum 1-3 years' experience in Information Technology preferred
• Minimum 1-3 years of direct IT Security experience in Security Operations preferred
• Familiarity with AI Tools and AI First mindset

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.

Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.

Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.