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Tata Consultancy Services Linkedin · Posted 15d ago

Analyst

Cleveland

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Indexed description

Job Description

Skill: Security Support Analyst

  • Experience with technical Voice support with end customer with strong verbal communication.
  • Provide L1/L1.5 support for migration from Transmit BindiD to Passkey authentication.
  • Troubleshoot passkey enrollment, authentication, device registration, and user access issues using SOPs.
  • Investigate device binding, credential synchronization, and cross-device authentication problems.
  • Some knowledge of CIAM, MFA, Passkeys, FIDO2/WebAuthn, REST APIs, and Transmit Security is preferred.
  • Customer-facing support experience and ability to work in rotational support or on-call schedules.

Salary Range - $60,000-$70,000 a year

TCS Employee Benefits Summary

  • Discretionary Annual Incentive.
  • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Family Support: Maternal & Parental Leaves.
  • Insurance Options: Auto & Home Insurance, Identity Theft Protection.
  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
  • Time Off: Vacation, Time Off, Sick Leave & Holidays.
  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Qualifications: BACHELOR OF COMPUTER SCIENCE
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