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Brink’s Inc Linkedin · Posted 11d ago

Monitoring

Jakarta

Linkedin
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Indexed description

  • Memantau Status ATM
  • Mengecek apakah mesin ATM online/offline secara real-time
  • Memastikan semua layanan (tarik tunai, cek saldo, transfer) berjalan normal
  • Monitoring Sistem & Jaringan
  • Memantau koneksi jaringan ATM ke server pusat
  • Menggunakan sistem monitoring internal atau tools seperti IBM Netcool atau Nagios
  • Deteksi & Penanganan Gangguan
  • Mengidentifikasi error (misalnya ATM down, cash out, kartu tertelan)
  • Melakukan troubleshooting awal atau eskalasi ke tim teknisi
  • Koordinasi dengan Tim Terkait
  • Berkomunikasi dengan teknisi lapangan, vendor, atau IT support
  • Follow-up sampai masalah terselesaikan
  • Monitoring Cash & Transaksi
  • Memantau ketersediaan uang di ATM (cash level)
  • Mengantisipasi ATM kehabisan uang (cash out)
  • Pelaporan
  • Membuat laporan harian terkait status ATM
  • Mencatat incident, downtime, dan penyelesaian masalah
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