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Security 101 Linkedin · Posted 11d ago

Technical Support Specialist

Columbus

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Indexed description

Job Title: Technical Support Specialist (TSS)

Company: Security 101

Location: Columbus, OH


Job Summary

Security 101b is now recruiting a commercial electronic security programmer with experience in configuring, testing, and commissioning enterprise access control and video management systems. This position is 50% remote and 50% onsite programming.


This is NOT a help desk, nor data center maintenience position.


Salary

This is a full-time position with an hourly range from $40.00 to $45.00, non-exempt, and commensurate with skills, product knowledge and experience.

Benefits

Our benefits include medical, dental, vision, prescription coverage, life & disability, 401(k) match plan, paid holidays, PTO and more. We will provide a vehicle, laptop, and smart phone.


Why join Security 101?

  • Competitive compensation.
  • Industry-leading security solutions and support.
  • Growth opportunities in a dynamic, expanding company.
  • A team-oriented culture that values high performance.


Skills / Abilities

  • Must have at least 4 years’ career experience installing, servicing, and programming commercial access control, IP-based video systems and intrusion alarm systems.
  • Experience with access control panel programming.
  • The ability to build a video or access control server from ground up.
  • Familiarity/experience with alarm panel configuration and programing.
  • Understanding of SQL and databases a plus.


Current Certification In One Or More Of The Following is Essential.

  • Access Control: Genetec, Lenel, Software House, Prowatch.
  • VMS: Genetec, Milestone, IPConfigure, , Bosch.
  • Security 101 will invest in training for the right candidate.


Responsibilities

  • Troubleshoot wide area/segmented networks.
  • Work directly with end users on how to operate systems.
  • Work directly with IT departments to assist with the network topography needed for security equipment.
  • Familiarity with SIP IP phone systems a bonus
  • Managing quality control and providing fanatical customer service
  • Taking responsibility for and tracking project progress.


Education

  • High School (or GED) minimum requirement
  • Electronics training from a Technical School or Military training in electronics or communications (preferred)


Security 101 is a DFWP and EOE organization with a team-oriented work environment.

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