Lead / Assistant Manager Service delivery

JOB DESCRIPTION

⮚ Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)

⮚ Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

⮚ Monitor performance and ensure system availability and reliability

⮚ Provide Level-1 support and troubleshooting to resolve issues

⮚ Fundamental understanding and direct hands on experience with major vendors router ,switch, firewall configurations: Allied Telesis, Juniper, Cisco, Extreme, HP-Aruba with additional Fortinet check point

⮚ Solid understanding and direct hands on experience with Allied Telesis, Juniper, Extreme, Palo Alto, Cisco

⮚ Liaise with vendors and other IT personnel for problem resolution

⮚ Provide remote technical support or onsite support for identified products 24x7 when required.

Requirements

⮚ Proven hands-on network engineering experience.

⮚ CCNA or JNCIA certified

⮚ Deep understanding of networking protocols (e.g., IPSEC, VRRP, BGP, OSPF, 802.11, QoS)

⮚ Solid understanding of the OSI or TCP/IP model

⮚ Hands-on experience with monitoring, network diagnostic and network analytics tools

⮚ Related Bachelor’s degree plus experience with enterprise networks an ability to learn new technologies