Field IT Support Engineer

Lodz, Trojmiasto - on-site opportunity

As a Field IT Support Engineer – Network & Hardware Expert, you will be working for our client, a leader in logistics and supply chain operations. In this role, you will provide essential technical support across multiple logistics centers, ensuring seamless operations and fostering technological growth. Join us to elevate your career in a dynamic environment where innovation meets operational excellence

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Your main responsibilitie

• Provide expert technical support to logistics center staff across multiple locations
• Participate in opening new sites and lead their technological development initiatives
• Manage incident resolution and user requests efficiently, maintaining high SLA standards
• Diagnose and resolve LAN/WAN and Wi-Fi network issues to ensure uninterrupted connectivits
• Act as a remote hands resource for external IT teams, supporting infrastructure and network tasks
• Prepare, deploy, and maintain workstations and IT equipment for end-users
• Troubleshoot hardware and software issues on computers and mobile devices
• Maintain operational readiness of office equipment and logistics devices, including barcode scanners and label printers
• Propose improvements to IT processes and support inventory management of IT assets
• Maintain a valid Category B driver’s license and readiness for regional travels

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You’re ideal for this role if you have:

• At least 2 years of experience in IT support or a related field
• Strong skills in diagnosing and resolving network and hardware issues
• Experience with LAN/WAN, Wi-Fi, and mobile device troubleshooting
• Knowledge of IT asset management and helpdesk procedures
• es.Ability to work independently in a fast-paced environments

It’s a strong plus if you have:

• Certifications in network or system administration
• Experience supporting logistics or warehouse technology systems

Language required for the role:

• Polish
• English (Communicative)