NETWORK DC OPERATIONS ADMINISTRATOR-INTERMEDIATE - 07282026-79629
Indexed description
Closing Date/Time 08/10/2026 11:59PM Central Time
Salary (Monthly) $5,100.00 - $6,373.00
Salary (Annually) $61,200.00 - $76,476.00
Job Type Full-Time
City, State Location Nashville, TN
Department Finance and Administration
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF FINANCE & ADMINISTRATION, DAVIDSON COUNTY
This position is designed as Hybrid.
This position requires a criminal background check and CJIS/FTI fingerprints. Therefore, you may be required to provide information about your criminal history to be considered for this position.
Qualifications
Education and Experience: Associate's degree in Information Technology and three years of experience in LAN/WAN or server support. Graduate coursework or relevant experience may substitute per policy.
Necessary Special Qualifications: None.
Examination Method: Education and Experience, 100% for Preferred Service positions.
Overview
Under direction, this classification supports day-to-day operations and troubleshooting of network systems in a data center environment. Installs, maintains, and monitors hardware, software, and network configurations to ensure system performance and security. Entry-level role in the Network Data Center Operations Administrator series. Performs diagnostics, configuration backups, and preventive maintenance. Escalates complex issues and supports implementation of network solutions. This class differs from Network Operations Administrator-Advanced in that an incumbent of the latter plans, coordinates, and implements enterprise network security measures to protect data, software, and hardware.
Responsibilities
Functional Job Responsibilities:
- Configure, maintain, and troubleshoot enterprise network infrastructure, including Cisco routers, switches, wireless devices, and firewalls.
- 2. Apply CCNA-level knowledge of TCP/IP, VLANs, trunking, STP, routing protocols, subnetting, NAT, DHCP, and network security.
- 3. Administer Cisco ASA firewalls, including access control lists, NAT rules, object groups, security policies, and site-to-site or remote-access VPNs.
- 4. Monitor network availability, performance, bandwidth utilization, and security events using network management and monitoring tools.
- 5. Diagnose and resolve connectivity, routing, switching, VPN, firewall, and application-access issues across LAN and WAN environments.
- 6. Configure and support Cisco switch ports, VLAN assignments, port security, EtherChannel, and inter-VLAN routing.
- 7. Perform firewall rule reviews and implement approved changes while following organizational security and change-management procedures.
- 8. Maintain network documentation, including diagrams, IP address assignments, equipment inventories, configurations, and troubleshooting procedures.
- 9. Back up network device configurations and assist with firmware upgrades, hardware replacements, lifecycle management, and disaster-recovery planning.
- 10. Collaborate with infrastructure, cybersecurity, application, and support teams to investigate incidents and improve network reliability.
- 11. Provide technical support and escalation assistance for complex network-related issues.
- 12. Follow network security best practices and assist with vulnerability remediation, access reviews, and compliance requirements.
- 13. Communicate clearly with technical and nontechnical stakeholders regarding outages, maintenance activities, risks, and resolutions.
- 14. Maintain or actively pursue Cisco CCNA certification and stay current with Cisco networking and security technologies.
- Manages Complexity
- Tech Savvy
- Plans and Aligns
- Decision Quality
- Communicates Effectively
- Network Monitoring
- Network Preventive Maintenance
- Network Preventive Maintenance
- System Configuration and Testing
- Hardware/Software Maintenance
- Instructing
- Troubleshooting
- Service Orientation
- Equipment Maintenance
- Systems Analysis and Operations Monitoring
- Oral and written Comprehension and Expression
- Deductive Reasoning
- Problem Sensitivity
- Dynamic Flexibility
- Dynamic Strength
- Computer
- Telephone
- Fax Machine
- Printer
- A valid driver's license
- For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
- Agencies may allow an exception based on other factors.
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