IT & AV Manager (International Convention Center – Pre-Opening)

Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!

Why Join Palazzo Ezulwini?

• Be part of an iconic development set to redefine Eswatini’s business and event landscape.
• Lead a world-class team in delivering exceptional experiences.
• Work in a dynamic, growth-focused environment with opportunities for professional advancement.

Role Overview:

The IT & AV Manager will oversee the technology infrastructure and audiovisual systems of the convention center, ensuring seamless event operations.

Key Responsibilities:

• Manage IT infrastructure, networks, and cybersecurity.
• Oversee audiovisual (AV) systems, including lighting, sound, and display technologies.
• Ensure smooth integration of IT and AV systems for events.
• Develop IT security policies and data protection strategies.
• Maintain and troubleshoot IT and AV equipment.
• Lead IT support teams to assist staff and guests.
• Manage vendor relationships and negotiate technology contracts.
• Research and implement new technologies to enhance operations.

Candidate Requirements:

• Degree in Information Technology, Computer Science, or related field.
• 7+ years of experience in IT and AV management.
• Strong knowledge of network administration and cybersecurity.
• Experience with AV systems and event technology.
• Excellent troubleshooting and problem-solving skills.
• Strong project management and team leadership abilities.
• Ability to work under pressure in a fast-paced environment.
• Knowledge of IT compliance and data security standards.