L1 SOC Analyst

📌 Job Title: L1 SOC Analyst

📝 Engagement: Full-time, permanent

🌏 Location: Skopje

⌚ Working hours: 24/7 shift based

💰 Salary: Negotiable DOE

About the role

As an L1 SOC Analyst, you will be responsible for monitoring security alerts, performing initial triage, escalating incidents appropriately, and supporting the SOC team in maintaining a secure network environment. This is an entry-level position focused on learning and applying foundational cybersecurity operations skills.

This will be a shift based role providing 24/7 monitoring, including working weekends.

What you’ll do

• Monitor security alerts from various systems (SIEM, IDS/IPS, endpoint detection tools) and escalate incidents as required
• Perform initial triage of alerts, including basic investigation and documentation of findings
• Identify potential false positives and ensure accurate alert categorization
• Assist in gathering information about suspicious activity or potential threats
• Maintain accurate and complete incident and alert documentation
• Support L2 and L3 analysts with investigations and remediation tasks
• Participate in shift rotations, on-call support, and SOC handovers
• Follow established processes and procedures to ensure consistent handling of security events
• Participate in security awareness initiatives and basic SOC process improvement activities

What you’ll bring

• Basic understanding of network and security concepts (TCP/IP, firewalls, VPNs, malware, phishing)
• Familiarity with operating systems, such as Windows, Linux, or Unix
• Exposure to security monitoring tools (SIEM, IDS/IPS, antivirus, vulnerability scanners)
• Strong attention to detail and ability to follow processes accurately
• Good written and verbal communication skills for documenting incidents and escalating appropriately
• Ability to work collaboratively within a team and follow guidance from senior analysts
• Eagerness to learn about security threats, incident response, and SOC operations
• Associate’s degree or relevant certifications (e.g., CompTIA Security+, CySA+, or equivalent experience) preferred

Who we are

Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible.

We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact.

Our values

• #1 Be the best you can be
• #2 We do what we say
• #3 Together we win

Interested in becoming an Acoran? Check out the link to our website to read more about us - https://acora.com/

To be considered for this position, you must have full rights to work in Macedonia.

Equal Opportunities at Acora

Acora Group are an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people based on qualifications, merit, skills, and business need.

We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments.

Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team!