Technical Support L1 English speakers - LIMA

🌎 Join NTT DATA — one of the world’s largest IT services companies, with +140,000 professionals operating in more than 50 countries.

At NTT DATA, we believe technology transforms businesses and people’s lives. Today, we are looking for passionate tech professionals ready to grow in a dynamic, global, and collaborative environment. 💡

🚀 We’re Hiring | Technical Support L1 (B2–C1

)

📍 Location: Trujillo, Lima or Arequipa – Pe

ru

🕒 Schedule: Rotative shifts 2

4x7💼 Employment Type: Full-t

ime

🌐 International support environ

ment

🎯 What will yo

u do?

🖥️ Provide Level 1 technical support and incident reso

lution🎫 Register, monitor, and manage tickets using ticketing

tools☁️ Support infrastructure environments (Windows / Linux /

Unix)🌍 Assist cloud environments such as AWS, Azure,

or GCP📞 Communicate with users in both Spanish and E

nglish🚀 Escalate incidents efficiently to higher support levels when re

quired

✅ What are we looki

ng for?✔️ +1 year of experience in technical support or server administration (IT IS

A MUST)✔️ Knowledge of Windows and Linux/Unix envir

onments✔️ Experience with ticketing tools (ServiceNow, JIRA, Remedy

, etc.)✔️ Basic to intermediate cloud knowledge (AWS, Azure,

or GCP)✔️ Fluent English speaking (IT IS A

MUST) ✔️ Availability to work in rotating 24x7

shifts✔️ Residence in Trujillo, Lima, or A

requipa

💡 We value professionals

who are:🔹 Customer-

oriented🔹 Problem-solvers under

pressure🔹 Strong communicators in technical and non-technical envi

ronments🔹 Team players with good escalation

criteria

🎁 What do

we offer?📝 Indefinite contract fro

m day one🚑 100% covered EPS & Oncologic

Insurance💳 Food allowance card

(PLUXEE)🌴 Additional days off besides

vacations📚 Certifications & continuous

training📈 Career growth opportunities in a leading global IT consultin

g company🌎 Exposure to large-scale local and international

projects

✨ At NTT DATA, every voice matters. We foster an inclusive workplace where talent is valued regardless of gender, age, disability, sexual orientation, or any other personal chara

cteristic.📩 Ready to take the next step in your

IT career?Apply now or share this opportunity with someone who could be a gre

at fit! 🚀