Network Engineer

As a Network Engineer at ConnexAI, you’ll support clients by troubleshooting and resolving network issues while contributing to internal security and cloud projects. You’ll work with technologies like AWS, Cisco, Fortinet, Palo Alto, and Watchguard, with a focus on firewalls, cloud networking, and security. You will also assist with site surveys/installations and help enhance our network security policies.

Why Join Us

• Work with cutting-edge networking technologies.
• Collaborate with a diverse, global team.
• Enjoy excellent career progression and continuous learning.
• Be part of a fast-growing, multi-award-winning company.

Key Responsibilities

• Work with AWS services and implement whitelisting for ConnexAI’s private cloud platform.
• Troubleshoot network issues, advise on firewall configurations and guide clients on security adjustments.
• Help with network site surveys and installations.
• Contribute to projects to improve network security in line with internal policies.
• Manage and support network infrastructure across international office locations, including firewalls, switching, wireless networks and associated connectivity.

Essential Criteria

• Strong knowledge of TCP/IP, DNS, DHCP, routing, switching and VPN technologies.
• Practical experience with AWS networking services, including VPCs, subnets, route tables, Direct Connect and Transit Gateway.
• Proven experience troubleshooting network and security issues, including IPsec VPNs, site-to-site tunnels, ACLs and NAT.
• Hands-on experience with at least one enterprise firewall platform.
• Proficiency with Wireshark and packet-level network analysis.
• Strong Linux command-line skills, including the use of tools such as tcpdump, sngrep for traffic analysis and troubleshooting.
• Strong written and verbal communication skills, with a customer-focused approach.

Who is Right for the Role?

• 2+ years in network operations or engineering.
• Expertise with firewalls (Cisco ASA, Fortinet, Palo Alto, Watchguard), networking protocols (TCP/IP, DNS, DHCP, BGP), and cloud services (AWS, Azure).
• Experience with VPNs, IDS/IPS, and network security best practices.
• CCNA, CCNP, CompTIA Network+ or equivalent.
• Strong problem-solving skills.