Entry Network Operations Specialist - Gdańsk

Are you passionate about Network technology and eager to make an impact in a dynamic and innovative environment? Join our Operations Control Centre department at Arla Shared Services in Gdańsk and be a part of our journey to enhance our digital presence and improve customer engagement.

Arla is a global farmer-owned organisation that is behind many well-known and loved brands, including Arla Apetina®, Castello®, Lurpak® and many, many more.

As a Entry Network Operations Specialist, you become a part of our Global Shared Services in Gdansk. Here, you won’t find factory machines or farmers. Instead, you will join over 800 colleagues dedicated to supporting all of Arla with IT, HR, financial and procurement operations. Joining us, you will take part in our mission to make a real difference for colleagues near and far.

With over 15 years of existence in Gdansk, we offer you a lot of knowledge and the opportunity to partake in challenging and exciting innovation projects. As a part of the Arla organisation, you will also enjoy a Scandinavian, collaborative work culture. We are all on first name terms with each other, and we truly appreciate diversity and individuality.

How You Will Make An Impact

As a Entry Network Operations Specialist, you will play a crucial role in monitoring and maintaining our network infrastructure. Your responsibilities will include

• Monitoring network systems and ensuring their optimal performance.
• Troubleshooting and resolving network-related issues.
• Collaborate closely with the Network Operations department.
• Collaborating with other teams to implement network solutions.
• Assisting in the development and deployment of network-based applications.
• Providing support and guidance to other departments on network-related matters.

You will be part of a collaborative team made of people specializing in different IT fields, that works closely with various IT departments to ensure seamless operations and excellent service delivery.

As part of the Operations Control Center team you will have a chance to experience and gain knowledge in IT fields like Cloud and ESXi, as you will also need to perform very basic troubleshooting in these fields, based on knowledge articles.

Work time is shift based, 24/7 (afternoon, weekend & night shifts rotated within the team)

What Will Make You Successful

We are looking for a candidate with the following qualifications and personal characteristics

• 1-2 years of experience working in the IT field
• Basic knowledge of Cisco network systems.
• Good problem solving skills
• Ability to multi-task in a fast paced environment
• Excellent ability to learn and articulate technical concepts.
• Ability to empathize with End-Users and convey confidence
• Strong documentation skills

Nice To Have

• Cisco technologies experience/Certification
• Technical support experience
• ServiceNow experience
• ITIL Knowledge

Please note that this role requires you to be in the office 50% of the time + one additional day (monthly).

What do we offer?

• Work in an international environment with teams across different countries
• Scandinavian working style – flat structure, informal atmosphere & no formal dress code
• Flexible working hours with a hybrid work model, offering a balance between office collaboration and home office flexibility
• Additional annual leave of up to 4 extra days, awarded over time in recognition of your tenure with us
• Private medical care (LUX MED) and life insurance (Unum)
• Cafeteria benefits system (gym card, vouchers, travel points, cinema tickets – you choose)
• Employee Assistance Program (psychological, legal and financial support)
• Wellbeing initiatives, including sports activities and communities (e.g. running team)
• Structured onboarding and access to expert‑led trainings
• Co‑financing of education and certifications, supporting continuous professional development
• Employee referral bonus program
• Brand‑new modern office full of greenery and plants
• On‑site parking
• Spacious canteen with fresh breakfasts and lunches available daily

We are committed to salary transparency and will discuss the salary range and benefits before the first interview.

Read More About Arla Global Shared Services

Global Shared Services consists of multiple functions that are all placed in the Punkt building in Gdańsk.

As of now, we have an IT Services and an IT Solutions division dedicated to SAP as well as a variety of app development and implementation projects. Our procurement and finance functions support a wide array of processes such as purchasing, distribution and sales globally.

We also have a dedicated HR operations division to ensure we attract, develop and retain the very best of talent around the world.

Together, we are all dedicated to one collective mission ensuring an optimal global supply of fresh Arla products – every single day.

We are devoted to creating a workplace where everyone feels valued and empowered to bring their authentic selves to work. Diversity and collaboration are key to our success, propelling us to new heights in the dairy industry.

Shape the Future of Dairy

Arla is a global leader in the dairy industry, committed to enabling good food choices that make life better, providing people with natural, sustainable nourishment, while taking care at every step to ensure Arla is a choice they can feel good about. If you are looking to shape the future with an ambitious global cooperative that truly cares about your growth, where everyone feels valued and empowered, and collaboration is the core of culture, Arla is a choice you can feel good about.

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