ITS Technician
Indexed description
This role spans construction, commissioning, and maintenance support within a live public safety environment.
Primary Responsibilities
Field Installation & Device Integration
- Install and wire CCTV, radar/IVDS detection, DMS, lowering devices, cabinets, field switches, encoders/decoders, power supplies, and comms hardware.
- Configure field switches, cellular modems, and wireless backhaul radios per IP addressing and network architecture provided.
- Patch fiber and copper terminations (Cat5/6) within cabinets and field enclosures.
- Align, aim, and commission cameras, radar, and device sensors to operational requirements.
- Perform cabinet power-up, device bring-up, and verification testing.
- Assign and configure IP addresses, VLANs, and port settings as required for device connectivity.
- Work with DOT/agency network teams or vendors to integrate field devices into monitoring and SCADA systems.
- Troubleshoot L1–L3 failures including:
- link down / LSP loss
- duplex and speed mismatches
- VLAN misconfigurations
- routing issues
- fiber/copper continuity
- RF alignment issues
- modem provisioning impacts
- Support device acceptance testing with DOT/municipal inspectors and TOC/NOC.
- Coordinate with agency engineers during controller, VMS, CCTV, or sensor commissioning.
- Document device operational status, signal strength, latency, link quality, and system integration steps.
- Respond to field service calls for device outages, comms faults, detection failures, and physical damage.
- Use OTDR, fiber scope, power meter, laptop diagnostics, and SNMP tools as applicable.
- Replace failed components (radar heads, encoders, switches, cameras, fuses, POE injectors, power supplies, etc.).
- Support firmware updates, configuration changes, and device tuning.
- Interpret MUTCD lane closure requirements for installations and repairs.
- Set up traffic control or coordinate closures with MOT crews/GCs as required.
- Work safely in bucket trucks, lifts, ladders, and near live traffic.
- Record device install locations, cable IDs, splices, connectors, test results, and cabinet configurations.
- Complete daily field reports and asset documentation for agency turnover.
- Update as-builts and device inventories as required for maintenance programs.
- 1+ years in ITS, low-voltage, traffic signal, fiber, CCTV/security, or telecom fieldwork.
- Proficiency with basic IP networking (L1/L2/L3 concepts, IP addressing, VLAN).
- Ability to read and interpret ITS plans, risers, wiring diagrams, and network details.
- Low-voltage troubleshooting with laptop and test equipment.
- Strong communication skills for interacting with DOT, GC, vendors, and inspectors.
- Fiber splicing (fusion) & OTDR
- CCTV aiming/focus & NVR/VMS integration
- Radar/VDS commissioning
- Wireless microwave/cellular alignment
- SNMP monitoring systems (TOC/NOC integration)
- IMSA Transportation Field Technician
- CompTIA Network+ or equivalent networking baseline
- Fiber certification (FOA/ETA or vendor-specific)
- OSHA 10/30
- MOT/Flagger (MUTCD-based)
- First Aid/CPR
- Bucket truck/aerial lift
- CDL (bonus)
- Outdoor field work in all weather
- Work in cabinet environments and elevated positions
- Day/night shifts depending on lane closure windows
- Travel within region with occasional overnights
- Lifting up to 75 lbs
- Health, Dental, and Vision Insurance
- Basic Life Insurance & AD&D
- Health Care & Dependent Care Flexible Spending Account
- Short Term Disability – Long Term Disability
- 401(k) plan (with matching)
- Paid Vacation
- Paid Holidays
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