IT Support Specialist

IT Support Specialist– Competitive Pay, Great Benefits, The Best People.

Make a real impact by keeping our people connected and productive!

The Company: S.J. Smith Company, is a third-generation family-owned company that has been in operation since 1950. At S.J. Smith, we help make our customers more successful through cutting-edge solutions and quality products. 

We believe in investing in our people, supporting professional development, and maintaining a culture where employees are empowered to do their best work. 

Position Summary: The IT Support Specialist provides technical support for multi-site locations. This role ensures reliable system performance, timely issue resolution, and effective user support to maintain operational continuity across the organization. This person will work in collaboration with the managed service provider to ensure systems and related procedures adhere to company values and provide top-tier customer service. 

Required Qualifications:

• Associate's degree in Computer Information Systems/ Network Administration or related field and/ or 2-5 years work equivalent with high school diploma
• Two or more years of IT support experience
• Proficiency with Microsoft Office products
• Strong communication skills
• Valid driver’s license with good driving record

Schedule: This is a full-time position typically scheduled 7:30am – 4:30pm. Occasional overnight travel is required. 

Compensation & Benefits

• Competitive Salary
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Ongoing training and professional development 
   

 S.J. Smith Co. is committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, sex, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by federal, state or local law