Network Engineer - Indianapolis, IN

Job Description

Job Summary

We are seeking a highly skilled Network Engineer with strong expertise in LAN/WAN

technologies (70%) and working knowledge of Enterprise Voice technologies (30%).

The ideal candidate will be responsible for supporting, troubleshooting, configuring, and

maintaining enterprise network infrastructure while assisting with voice and

collaboration services.

This role requires hands-on experience with enterprise routing, switching, and WAN

technologies, along with expertise in Cisco Unified Communications and AudioCodes

voice solutions.

Key Responsibilities LAN/WAN (70%)

Configure, implement, and support Cisco enterprise routing and switching

infrastructure.

Troubleshoot LAN, WAN, VPN, wireless, and Internet connectivity issues.

Administer VLANs, STP, EtherChannel/LACP, HSRP/VRRP, OSPF, EIGRP, and

BGP.

Support SD-WAN, MPLS, Internet circuits, and branch connectivity.

Configure and maintain Cisco Catalyst, Nexus, and ISR/ASR platforms.

Monitor network health and proactively resolve performance issues.

Support firewall connectivity and network segmentation.

Perform network upgrades, firmware updates, and maintenance activities.

Execute network changes following change management procedures.

Maintain network documentation, topology diagrams, and configuration backups.

Coordinate with ISPs, vendors, and internal teams during incident resolution.

Voice: Collaboration (30%)

Administer and support Cisco Unified Communications Manager (CUCM).

Configure and troubleshoot AudioCodes Voice Gateways, Session Border

Controllers (SBCs), and SIP infrastructure (Mandatory).

Support Cisco IP Phones, Cisco Jabber, SIP trunks, dial plans, and voice

gateways.

Support Cisco Unity Connection voicemail services.

Perform Moves, Adds, Changes, and Deletes (MACD) for voice users.

Troubleshoot call quality issues related to QoS, latency, jitter, and packet loss.

Support PSTN connectivity and telecom carrier integrations.

Coordinate with telecom providers during voice incidents and circuit outages.

Support Microsoft Teams Direct Routing (preferred).

Required Skills Networking (70%)

Cisco Routing & Switching

TCP/IP

VLANs

STP/RSTP

OSPF

EIGRP

BGP

HSRP/VRRP

MPLS

SD-WAN

VPN Technologies

Wireless Networking

QoS

DHCP

DNS

Network Monitoring Tools (SolarWinds, Cisco DNA Center, PRTG, etc.)

Voice (30%) AudioCodes Voice Gateways

Cisco Unified Communications Manager (CUCM)

SIP & SIP Trunks

Cisco Voice Gateways

Cisco Unity Connection

Cisco IP Phones

Cisco Jabber

Voice QoS

PSTN Integration

Basic Voice Troubleshooting

Contact

DTS offers excellent compensation package.

Kuldeep Singh

Team Lead

Digital Technology Solutions