Senior - Network Engineer

JOB INFORMATION

Job Title Name

Senior Network Engineer - NOC

HCA Grade / Level

TBD

Job Purpose

What makes ITG unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed in a number of industries, we in ITG apply them specifically to the noble cause of healthcare. We are "Healthcare Inspired." It is this guiding vision that pervades and positively influences every level of our organization. It shapes our mission, defines our values, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry.

Provide Enterprise data networking services and support in a Fortune 100 company environment with international reach. This position will interact daily with Network Services teams and ITG personnel, and in a team lead capacity for local network engineering staff as well as the end users on developing network solutions to meet business requirements. Leadership, network support, delivery and problem management skills are required to effectively meet business objectives and Service Level Agreements.

Major Responsibilities And Accountabilities

Responsibilities include but are not limited to the following.

Provide MDF/IDF/Wireless installation and support in coordination with U.S. based network engineering team and act as a team lead escalation point for local network engineers in the GCN as it relates to network requests and support. This will include but is not limited to, network performance analysis, dns record requests, application connectivity and data flows, hardware maintenance reboots, syslog analysis, network map audit and remediation, firewall rule modification, switch port configuration, and vendor TAC case updates.

• Corporate office network/end user support
• End user remote access support
• Understanding of complex nation-wide, enterprise WAN/LAN solutions, utilizing best practice switching/routing technologies and topologies. (i.e.: Fortune 100 experience in network design, deployment and support)
• Working knowledge of the OSI model
• In depth knowledge of Layer 1 technologies and connectivity – Cat5/6 and Fiber
• Configuration and support of Layer 2 technologies including VLANs, VTP, STP, Port Channel
• Implement adds/moves/changes for Cisco/Meraki switches and routers
• Configuration and support of BGP/OSPF
• Understanding of Bluecat Networks DNS/DHCP equipment
• Software/hardware device upgrades, LAN equipment configurations/provisioning
• IP addressing, variable length subnet masking, NAT/PAT, and VLAN interfaces
• Advanced Wide Area Network technology provisioning and configuration for SDWAN equipment configurations
• Act as a technical resource for projects, ensuring work is being completed accurately and on-time

Does this position formally supervise employees? (Y / N)

No

JOB SPECIFICATIONS

Qualification

B.Tech / B.E / Graduation in any specialization

Y Ears Of Experience

7+ years of Experience in

Cisco CCNA or CCNP mandatory

CCNA Wireless or CCNA Security preferred

Skills And Capabilities

Details

People Management Skills

N/A

Technical Skills

• Configuration of network security technologies and products (Meraki, Check Point)
• General Remote access technologies (i.e. SSL-VPN, IPSec)
• Specific Remote Access Technologies - Aruba, Cisco Meraki, Cisco AnyConnect
• Exposure to F8 and Load balancers
• Enterprise WLAN troubleshooting
• Usage of SSH terminal emulators
• Following network standards and policies/procedural documentation and enterprise-level network diagramming
• Meet ITG change management and project management requirements

• Excellent communication skills, with the ability to interact with both technical and non-technical stakeholders.
• Analytical mindset with a solution-oriented approach to problem-solving.
• Ability to work in a fast-paced, dynamic healthcare environment.
• Proven ability to complete work, make sound decisions, and plan and accomplish goals with direction / guidance from leadership
• Excellent problem–solving and analytical skills
• Willingness to contribute to a positive and inclusive team culture