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YORK CITY SCHOOL DISTRICT Linkedin · Posted 3mo ago

Full-Time Desktop Support II - 8.0 Hours Per Day

York

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Indexed description

Experience And Qualifications

  • Knowledge of commonly used concepts, practices, and procedures within the IT field.
  • Associates Degree, related technology certifications and 2+ years experience in the field
  • Demonstrated ability to identify, analyze, and solve technology problems.
  • Familiarity with PC and Mac operating systems.
  • Knowledge of desktops, laptops, tablets and handheld devices.
  • Ability to interact with others in a manner that demonstrates professionalism, respect, and dignity.
  • Act 34 Clearance, Act 151 Clearance, FBI Clearance (self-paid)
  • Act 126 & Act 71 Training Certificates
  • Bloodborne Pathogens Certificate
  • Drug Screening (self-paid)
  • Letter of Interest, Resume and Application Directly Through the District Website

Primary Duties And Responsibilities

  • Supports, monitors, installs, tests, and troubleshoots district hardware and software.
  • Provides Level 2 technical support to Desktop 1 technicians.
  • Installs applications, inventories and supports mobile devices (iPads, Tablets, cellphones, Kindles).
  • Recommends and schedules repairs.
  • Assists with district-wide projects.
  • Maintains documentation for the department.
  • Assists with district trainings and Professional Development days.
  • Any other related duties as assigned.
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