Junior Network Engineer - Non-Merit

Regular Schedule: 39 hours per week

A Non-Merit vacancy exists in the Office of Information Technology.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.

You can attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

DEFINITION OF RESPONSIBILITY

Responsibilities include, documentation of existing systems and changes; providing support and problem resolution for an enterprise network with over 1000 routers and switches and more than 300 remote sites; working with Network Engineers on projects; sharing rotatational on-call duties throughout the year; assisting with maintaining network connectivity in a 24 x 7 environment; assisting in the installation of new systems; perform preventive maintenance as necessary; interacting with various vendors on problem issues and RMA requests; assisting Network Engineers with infrastructure support as needed; attending status and project meetings; responding promptly to service requests; and maintaining logs and status reports as required.

Examples Of Essential Duties

• Assists with equipment configuration, installation, testing and system administration of the following
• Routers
• Switches
• Wireless Access Points
• Firewalls
• Network control appliances
• IP Address management
• UPS’s, PDU’s, etc to support power to all equipment
• Cabling infrastructure
• Prepares and maintains network diagrams and documentation.
• Plans for and submits change controls.
• Troubleshoots basic and advance problems, makes effective diagnosis, and comes up with resolutions.
• Responds to service desk calls/tickets.
• Interfaces with other OIT staff and Agency customers for planned maintenance and changes.
• Ensures that systems are being backed up on a regular schedule.
• Experience with vendor platforms like Cisco, ForeScout, Palo Alto

EXAMPLES OF OTHER DUTIES

• Assists on network related projects, either alone or working with other Network Engineers.
• Configures accessory devices as necessary.
• Develops and maintains effective working relationships.
• Performs other duties as required and assigned.

(NOTE:) The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.

Qualifications

Education: Associate's Degree in information technology, computer science, computer engineering, or a related field from an accredited college or university;

Experience: At least two (2) years hands on experience in a multi-platform/vendor networking environment, including Cisco platforms.

Experience must include work demonstrating thorough knowledge of the following technologies: TCP/IP, LAN & WAN technology; packet analysis; network security solutions.

CCNA, or additional relevant experience may be substituted on a year-for-year basis for the required education. If substituting experience for education, your application must demonstrate appropriate relevant experience in order to meet the required qualifications.

Knowledge, Skills, And Abilities (Entry-level)

• Knowledge of the principles and practices of Information Technology.
• Excellent communication and documentation skills.

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail Or Deliver Documents To

ATTN: Jr. Network Engineer

Office of Human Resources

Baltimore County Government

308 Allegheny Ave.

Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

• Work an average scheduled workweek of 39 hours, Monday through Friday;
• Performs on-call rotation when they must be available on-call for production problems 24 hours per day, 7 days a week;
• Performs off-hours system changes and updates;
• Carry a cell phone;
• Travel within Baltimore County, for work and training; and may be required to use their own vehicle to travel to remote sites for troubleshooting and installs.
• Possession of a valid driver's license equivalent to a non-provisional, non-commercial, class C Maryland driver's license is required at the time of application.

Employment Background Investigation

Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees

Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer

Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace

All Baltimore County offices are smoke free.

Drug free workplace

Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Employee Assistance Program

Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance

In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Benefits

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts

Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance

In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement

Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.

Paid Leave

Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.

Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.

Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.

Bereavement Leave

Jury Leave

Military Leave

Baltimore County Employees Federal Credit Union

Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit

Payroll through direct deposit to the financial institution selected by employee is required.

Deferred Compensation

Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.