Network Support Engineer

Insight Global is seeking a Network Support Technician for a Fortune 100 Automotive client to support large-scale plant operations across North America. This individual will play a critical role in deploying and maintaining LAN infrastructure and cybersecurity solutions designed to deliver reliable, high-performance networking environments. The Network Technician will work closely with both technical teams and business stakeholders to implement scalable solutions that support evolving operational needs. This role involves hands-on network configuration, proactive monitoring, troubleshooting, and continuous optimization within a Cisco-centric environment. It offers strong exposure to enterprise-grade networking technologies and the opportunity to contribute to high-impact infrastructure projects. Other day to day responsibilities include:

• Plan, configure, implement, and document network solutions in complex environments
• Support deployment of LAN infrastructure and cybersecurity solutions across plant environments
• Monitor network systems and proactively troubleshoot performance issues
• Optimize network performance and ensure high availability/reliability
• Support and maintain Cisco WAN/LAN/WLAN infrastructure (routers, firewalls, wireless)
• Track and validate hardware deployment and upgrades across sites
• Act as escalation point for network issues (both standard and complex)
• Identify root cause of issues and document resolution processes
• Collaborate with business teams to design solutions aligned with operational need

Required Skills & Experience:

• 2-5 years supporting network environments
• 3+ years working with monitoring tools (CloudWatch, Grafana, Zabbix, PagerDuty, Site24x7, Nagios)
• LAN switching technology (ACI, VXLAN, Fabric Path, Spaning tree, etc.)
• Experience supporting Cisco-based environments (routers, firewalls, wireless, security, WAN/LAN/WLAN)