DESKSIDE Technician

What will you do?

• Provide hardware/software support services to onsite client including break/fix
• Implement virus detection and eradication procedures
• Diagnose end-user system failures and implement repair solutions
• Diagnose printer and other peripheral devise failures and implement repair solutions
• Troubleshoot network devices in order to ensure connectivity from the PC to the Network
• Provide hardware/software support services to onsite client including break/fix
• Implement virus detection and eradication procedures
• Diagnose end-user system failures and implement repair solutions
• Diagnose printer and other peripheral devise failures and implement repair solutions
• Troubleshoot network devices in order to ensure connectivity from the PC to the Network

What do you need to succeed

• ?3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 1
• 0Experience troubleshooting and replacing hardware on Lenovo PC
• sExperience using Active Director
• yExperience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 clien
• tExperience troubleshooting wireless connectivity issue
• sQuality Customer Service skill
• sVPN experience
• .Experience with basic hardware printer suppor
• tExperience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RD

P
What you'll g

• etWork with brilliant minds, often within a global capacit
• y;Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much mor
• e;Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as wel