Windows Endpoint IT Specialist @ Thessaloniki

What Impact will you make?

Are you looking for an opportunity in Thessaloniki that offers you a hybrid working model?

Are you ready to work on large scale projects for industry-leading clients around the world and elevate your career to an international level?

If so, check below for more info about this career opportunity!

You bring passion, we bring opportunities!

#YourOpportunity

Deloitte is a worldwide leader in Professional Services with a presence in more than 150 countries and territories. Since 2018, Deloitte has been operating its Competence Center in Thessaloniki with satellites in the cities of Patras, Heraklion, and Ioannina - which are model hubs of expertise, training, and innovation, specializing in cutting-edge exponential technologies, in which graduates and young professionals undergo immersive experiences, continuous learning, gaining practical insights and hands-on training that empower them to navigate the complexities of the digital landscape.

Deloitte is an ideal working environment for both young and senior professionals who want to take the next step in their careers, offering them a supportive and international working environment that leverages their expertise and potential. Its corporate culture is based on trust and collaboration and ensures diversity and inclusion so that everyone feels part of a great team.

#AboutYourTeam

You will join a growing, supportive, and open‑minded team that shares your enthusiasm for delivering an ideal working environment. You will collaborate closely with key stakeholders—including facility management, service owners, change delivery, and IT leadership—building strong relationships and gaining a deep understanding of how our IT services are delivered and maintained.

#KeyResponsibilities

• Monitor and manage our Windows 11 Modern Managed platform and Azure Virtual Desktop(AVD) environment to ensure optimal performance and reliability.
• Troubleshoot and resolve issues related to Windows and Azure Virtual Desktop, including connectivity, performance, and user access problems.
• Perform regular updates and patches to ensure system integrity and security.
• Support Problem Management with deep-dive investigations using Nexthink data and analytics, to identify root causes.
• Develop and maintain documentation for the responsible environments, including configurations, procedures, and troubleshooting guides.
• Follow and align with the organization's processes, governance framework and best practice.
• Support new customer requests through the creation of new processes and documentation and adapt to new feature capabilities. Also respond to customer requests for support.
• Stay current with industry trends and best practices related to Modern Management and VDI technologies.

#RequiredSkills

To qualify for the role, you must have:

• In depth knowledge of Microsoft Modern Endpoint Management.
• In depth knowledge of Microsoft Operating Systems - Windows 11.
• Experience of deploying applications through SCCM and Intune.
• Proficiency in scripting and automation using PowerShell and VBScript.
• In depth understanding of automated workflows to proactively remediate software related issues.
• In depth knowledge maintaining and managing Intune policies.
• Experience with Microsoft Entra, Intune, DevOps and NexThink.
• Ability to work independently and as part of an agile team.
• Strong communication and interpersonal skills.
• Knowledge of networking concepts and technologies, including VPN, firewalls, and load balancing.
• Familiarity with ITIL processes and best practices

#PreferredSkills

• Microsoft 365 Certified: Endpoint Administrator Associate.
• Microsoft Azure Virtual Desktop certifications (AZ-140) is a plus.

#WhatWeOffer

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.

• Modern hybrid workplace, characterized by flexibility and Smart Working
• Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)
• Engagement within international large-scale teams and projects, with opportunities to travel for training or client purposes.
• Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trends.
• Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust.
• Diverse culture and active communities that enable you to bring yourself to work.
• Team Building and Corporate Social Responsibility Activities.
• A buddy to support you with your onboarding.
• Extra days of annual leave.
• Private medical health insurance plan.
• Ticket restaurant card.
• Exclusive Discounts to several retail providers, restaurants and others.
• Mobile phone.
• Fresh fruits and unlimited coffee everyday at our offices.

Please note that all the well-being benefits mentioned above are subject to annual review.

Location: Thessaloniki