Collections Technician - Wastewater

Description

You must be a permanent or probationary employee in the Human Services and Public Health Department to apply for this position.

The primary responsibility of the LAN Administrator in HSPHD is to maintain daily operations of department LAN’s. The emphasis is to be placed on maintaining current technology in computer networking to provide innovation toward staff efficiencies and improved client service.

This position is classified as a Principal Information Technology Specialist in the Hennepin County job classification systems.

The Primary Duties Of This Position Position Include

• Coordinate department LAN utilization, configure and install LAN servers, and assist Division support ITS in installing LAN PC’s.
• Provide backup/restore for department data files.
• Providing LAN administration for Active Directory.
• Coordinate file sharing utilization.
• Document department LAN systems.
• Coordinate systems access and assure virus protection for all department computers.
• Troubleshoot and problem-solve connectivity issues.
• Responsible for overall administration, network system design, and support of the HSPHD systems; responsible for the day-to-day operation of the File and Print servers.
• Apply application releases, maintains applications security, maintains both internally developed and vendor supplied software executable(s).
• Organize, monitor and implement information system projects.

The Ideal Candidate will have:

• One of the following:
• Bachelors degree in computer science, management information systems (MIS) or related field plus two years of professional information technology experience
• A two year degree or approved certification in an IT program plus four years of professional level IT experience
• An approved equivalent combination of education and experience to equal six years
• Ability to work with a wide range of computer hardware, software and peripherals.
• High level of knowledge of LAN principles and security.
• Ability to consult and communicate effectively with all staff and outside agencies, handle multiple simultaneous projects, and analyze and resolve problems.
• A minimum of 3-5 years experience in successfully implementing mission critical networks within established deliverable dates.
• Experience in LAN Management and LAN infrastructures including cabling and connectivity, RF technology and user accounts.
• Experience with daily administration and support tasks that include firewalls, RAS, VPN, ISDN, DSL, wireless, and Internet.
• Ability to technically support Windows Operating Systems to include 2000, XP, 2003 and Active Directory NTFS.
• Experience configuring and troubleshooting hardware such as Cisco switches, Ethernet equipment and LAN servers is highly desired.
• Knowledge of SCCM/SMS, or other LAN management support tools.

Invitations to interview will be based upon an assessment of education and experience. A criminal background check will be completed post interview.

Why work here?

Hennepin County Embraces The Total Rewards Philosophy. We Want Our Employees To Succeed – Not Only At Work But As They Move Through Life And Its Milestones. We Offer Advantages And Opportunities Others Can't – Including

• Meaningful work
• Public service
• Competitive pay
• Work-life balance
• Generous benefits
• Opportunities to grow
• Commitment to your success

By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.

Employee Benefits Summary

Visit our benefits page to learn more: www.hennepin.us/employees

If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found here.

01

If you would like to include a cover letter, you may copy or type it here.

02

Are you a current permanent or probationary employee of the Human Services and Public Health Department?

• Yes
• No

03

Which of the following best describes your education and experience in computer science, management information systems (MIS), or information technology?

• Bachelor's degree or higher in computer science, management information systems (MIS) PLUS two years of professional information technology experience.
• Two year degree or approved certification in an IT program PLUS four years of professional level IT experience
• An approved equivalent combination of education and experience to equal six years.
• None of the above

04

List any certifications you have related to the field of Information Technology. If you do not have any certifications, type 'None' in the space provided.

05

How many full-time equivalent years of experience do you have as an IT professional?

• 0
• 1
• 2
• 3
• 4
• 5
• 6
• 7 or more

06

How many fiull-time equivalent years of experience do you have implementing mission critical networks?

• 0
• 1
• 2
• 3
• 4
• 5 ore more

07

Describe one example of mission critical networks you have implemented. If you do not have this experience, type 'None' in the space provided.

08

Do you have experience in LAN management?

• Yes
• No

09

How many full-time equivalent years of experience do you have in LAN management?

• 0
• 1
• 2
• 3
• 4
• 5 or more

10

Do you have experience working with LAN cabling, connectivity and other LAN infrastructure components?

• Yes
• No

11

Describe your experience working with LAN cabling, connectivity and other LAN infrastructure components. If you do not have this experience, type 'None' in the space provided.

12

Which of the following have you administered and supported on a daily or frequent basis?

• DSL
• Firewalls
• Internet
• ISDN
• RAS
• Wireless
• VPN
• None of the above

13

For which of the following Windows Operating Systems have you provided technical support?

• 2000
• 2003
• Active Directory NTFS
• XP
• None of the above

14

Have you taken Hennepin County’s Building Influence and Effectiveness course?

• Yes
• No

15

Have you taken training other than Hennepin County’s Building Influence and Effectiveness course that addressed the topics of Innovative and Creative Thinking, Project Management, Critical Thinking Skills, Dealing with Difficult Situations, Successful Problem Solving Tools and Techniques, Strategies for Effective Decision Making, or Influencing Others?

• Yes
• No

16

Describe your training in the necessary skills to effectively manage and lead projects both from the technical and human dimensions by listing the name of the provider of the training, the course title, length, and contents. If you do not have this training, type 'None' in the space provided.

17

If you are a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran and are applying for your first promotion after securing public employment, you are eligible to have five points added to your competitive promotional examination rating. Are you a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran that would like to use your one time, five-point preference?

• Yes
• No

18

Your response to this question will help us evaluate the effectiveness of our recruiting sources. Please indicate the source that most closely describes how you FIRST learned about this promotional job opening. PLEASE READ ALL THE POSSIBLE CHOICES BEFORE MAKING YOUR SELECTION.

• Hennepin County website
• Hennepin County e-mail notification
• Hennepin County Human Resources recruiter/employee
• Supervisor/Manager
• Co-worker
• Payroll contact
• Department e-mail
• Hennepin County lateral transfer board
• Department/unit bulletin board
• Other (none of the choices above accurately describe how I learned of this position)

19

If you selected "Other" above, please tell us where you heard about the position:

• Required Question