Network Support Specialist

Position Description

As a Network Support Specialist, you will serve as the single point of ownership for dealership computer hardware and networking issues. This can include troubleshooting and repairing problems with data communication equipment, routers, switches and firewalls. You will interact with both internal and external customers to ensure the highest level of customer satisfaction is achieved.

Training

For a new associate coming in, the training curve for this team is typically about 3+ years. The skill involved in troubleshooting networks can pretty much only be learned by experience, as most of the networks built seldom follow the rules stated in the books.

Requirements

• Network and telecommunications knowledge and troubleshooting skills
• Strong communication skills (oral and written)
• Knowledge of building and supporting the network infrastructure that all servers, clients and applications use to transfer their data
• Experience of configuring network equipment, routers, switches, firewalls, wireless, good understanding of the routing protocols, filters, data segregation, security features, telecommunications and IP Subnetting
• Basic knowledge of Microsoft Windows products

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Paid vacation, sick days, and holidays
• Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.

Company Perks, Including

• Referral bonuses
• Professional development and training
• Promotion from within
• Associate discounts for cell phones, cars, computers, entertainment, and much more

Facility Amenities, Including

• An onsite dining facility offering complimentary breakfast and lunch
• A fitness center
• An onsite medical center
• A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.