Computer Systems Analyst

Woolly Bugger Solution is looking for a Computer System Administrator to provide equipment technical support to Headquarters STARCOM personnel at Patrick Space Force Bases, FL

JOB TYPE: Full-Time

STARTING DATE: ASAP

PRIMARY DUTY RESPONSIBILITIES:

We have a full-time Computer System Administrator position that provides technical support for communications equipment, peripherals, network, and software. Provide technical guidance in use of Microsoft Windows, peripheral/shared drive mapping, browser compatibility/configuration for web-based systems, and proposed technical solutions after troubleshooting error messages or other issues. Guide customers to the vESD link on their desktop and give instructions on how to open a ticket with the Communications Focal Point (CFP).

OTHER DUTIES INCLUDE:

- Provide support to STARCOM HQ location at Patrick SFB, FL.

- Provide support and resolve issues computer networks and equipment.

- Provide systems accounts for NIPRNET and SIPRNET workstations and provide systems support.

- Set up or modify user access to the classified internet and e-mail accounts.

- Troubleshoot any connectivity or configuration issues.

- Support users with movement of data from classified to unclassified systems. Provide cell phone support.

Required Experience/Skills:

• An active TS//SCI clearance is required for this position

• Security + Certification

• 3+ years of experience supporting DoD communication networks

• Knowledge of USAF, US Space Force Information Technology policies and procedures

• Accustomed to professionally working with senior leaders.

• Experience with providing technical guidance to users

• Ability to multi-task with high-quality products in high-tempo, collaborative environment

• Proficiency with Microsoft Office Suite (i.e., Word, Excel)

• Excellent verbal and written communication skills

• Ability to meet deadlines and deliverables with minimal guidance

EDUCATION/CERTIFICATION: Security +; BA/BS or MA/MS desired

SECURITY CLEARANCE: Top Secret / SCI

RELEVANT EXPERIENCE: Deep experience in initiating and/or developing Government specified content for USSF programs. Experience in providing strategic advice, technical guidance, analysis and recommendations for mission and program challenges.