Senior Network & Security Analyst
Indexed description
What will you do?
- Responding to network event and incident escalations from the first-level support Service Desk, internal/external clients and business partners
- Performing root cause analysis with vendor engineers and escalation teams for major incidents and recurring problems, and implementing permanent solutions
- Managing the team's ServiceNow incident/problem/change ticket queues in accordance to established SLAs
- Execution of network and security infrastructure configuration changes across the global enterprise
- Performing audits for consistency in Network Management Systems, documentation, and configuration
- Creating/improving support documentation and ensuring shift reports are documented and kept up-to-date for major network-related outages
- Participate in 24 x 7 on-call rotational shifts including evening and night shifts.
- Participating in meetings and training sessions to review and understand new technology and service deployments
- Excellent understanding of TCP/IP, including packet inspection/protocol analysis using packet analyzers for troubleshooting is highly desired
- Solid understanding and troubleshooting capability of L2/L3 protocols (ARP, HSRP, VRRP, STP, BGP, VRF, OSPF, VPC) in a Cisco environment
- Good understanding of application protocols such as DNS, DHCP, HTTP, FTP, TLS, etc.
- Knowledge of security concepts such as NAT/PAT, IPSEC, SSL, DDoS, IP Spoofing etc.
- Excellent understanding of the OSI model
- Experience working with the following network and security appliances/vendors:
- Load balancers (F5 LTM/GTM, Citrix Netscaler),
- Firewalls (Nokia Check Point, Palo Alto)
- Cisco IOS & NX-OS based routers & switches
- Working knowledge of Arista, Cisco ONS 15454, Symantec ProxySG/SSLV, FireEye MPS, Arbor Pravail, Cisco Firepower IDS, Infoblox, Neustar, Cisco ACI. Ciena Optical, Juniper Pulse Secure, Fortinet FortiGate, Akamai CDN is considered an asset
- Fluency in programming languages and automation tools (Python, Ansible, etc.) is considered an asset
- Sound understanding and working knowledge of Cisco UCS, FCoE, VSAN, VDC, vPC, VXLAN, Cisco ACI, VMware is considered an asset
- College diploma or University degree related to Information Technology, with a focus on Telecommunications
- CCNP R&S/DC certification or equivalent level of knowledge
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Opportunities to building close relationships with clients
- Access to a variety of job opportunities across business and geographies
Job Skills
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-07-10
Application Deadline:
2026-08-17
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
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