Service Desk Analyst

Job Title: IT Service Desk Analyst

Location: Bristol

Salary: up to £30,000

We are supporting a Bristol based property business who are looking to onboard a Service Desk Engineer to provide support to Global users.

With a sterling reputation, diverse practice areas, and a commitment to innovation, they offer a unique platform for your career growth.

The Role:

• Provide phone, email, and remote support to IT system users across multiple international locations
• Ensure timely resolution of incidents, aiming for first-time fixes and escalating when necessary
• Develop IT solutions that meet business needs and user requirements

The Candidate:

• Experience in technical support within a Microsoft environment
• Ticketing/request management
• Experience supporting remote access and flexible working solutions

The Package:

Base salary: £25,000-£30,000

• 25 days’ holiday plus bank holidays, with optional 5 days unpaid leave per year
• Annual lifestyle allowance of £300
• Pension matched up to 10%
• Private Health Insurance
• Group Income Protection Scheme

Interested? If you think you're right for this role, then click the 'Apply Now' button and send us your CV.