Information Technology Technician

We are looking for a Junior IT/AV Engineer to join an established team based in the heart of Bath.

In this role, you will bridge the gap between core network infrastructure and commercial office spaces, this is a field/in office based role.

Job Responsibilities:

• Configure enterprise-grade local area networks (LANs), virtual local area networks (VLANs), secure firewalls, routers, and high-performance wireless access points designed to handle heavy media streaming and automation traffic.
• Integrate complex multi-room audio, and Video-over-IP distribution systems onto the client network.
• Oversee or assist with clean network rack layouts, structured cabling standards, hardware labeling, and the creation of accurate as-built system documentation.
• Maintain up-to-date, secure firmware across all network-connected devices, switches, routers, and control processors to safeguard against vulnerabilities.
• Work closely with project managers, field technicians, and system programmers to ensure smooth deployment phases and client handovers.

Requirements:

• 6-18 months of hands-on experience in IT support, network administration, systems integration, or AV work.
• Ability to logically troubleshoot multi-vendor systems and diagnose intermittent faults under tight project schedules.
• Excellent verbal skills to clearly explain technical issues or system operations to project teams and high-end clients.
• High standards for physical cable management, documentation accuracy, and configuration cleanliness.
• Familiarity with high-bandwidth video and audio transmission over standard network infrastructure

If you’re ready to take on this exciting challenge and join a growing service desk team in Bath, we’d love to hear from you!

Apply now or reach out to Harry @ ConnectGroup Recruitment to learn more about this opportunity.