Technology Repair Representative-Work Location: Midland, PA

(This is an on-site position. The work location is in Midland, PA, Beaver County)

DEPARTMENT: Technology Department

JOB TITLE: Technology Repair Representative

CLASSIFICATION: Non-Exempt

REPORTS TO: Technology Repair Supervisor

JOB GOAL:

The primary purpose of this position is to assure that all student needs are met regarding hardware troubleshooting, repair, re-imaging, and warehousing of components.

MINIMUM QUALIFICATIONS:

• High School Diploma or GED

• Basic understanding of PC hardware and printer troubleshooting and repair.

• Knowledge of Microsoft Windows Operating Systems

• Knowledge of workplace productivity suites, such as Microsoft Office

• Basic understanding of PC networking and dial-up communications

• Child Abuse Clearance; Pennsylvania State Police Criminal Record Check and Federal Bureau of Investigation (FBI) Clearance

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Repair and/or re-image computer equipment

• Update computer images

• Troubleshoot software related issues.

• Install hardware.

• Install software and operating system updates/patches.

• Clean internal and external computer components

• Log all computer repairs and maintenance in appropriate system.

• Perform any additional duties as deemed necessary by the Technology Repair Supervisor and/or Director of Student Technology