Network Hands and Feet Support Technician
Indexed description
The Network Engineer (Dispatch) role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This on-site role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.
Let me know if you are interested.
Scope of Work (Dispatch Activities)
- Network device installation, replacement, and troubleshooting
- Rack & stack of network equipment (switches, routers, firewalls, APs)
- Cable patching, labeling, and basic cable management
- Hands & feet support for remote network teams
- Site readiness checks and basic validation
- Follow client SOPs and safety guidelines
Candidates must carry their own tools, including but not limited to:
- Laptop with Ethernet port/adapter
- Console cable
- Network cable tester
- Crimping tools
- Screwdriver set
- Labeling tools
✅ Requirements
- Proven experience as a Network Engineer / Field Network Technician
- Strong understanding of LAN/WAN, switches, routers, and basic firewall concepts
- Ability to respond to dispatch requests during standard business hours
- Reliable transportation to reach client sites
- Professional communication and reporting skills
- Contractor
- No benefits provided
- Initial contract: 1 year
- Extension based on performance and client requirements
- Dispatch-based / On-demand work
- No guaranteed hours
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