Network Engineer
Indexed description
With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India.
Our Passionate teams across business functions work in tandem with our Industry leading Technology partners to deliver hassle-free technology upgrades projects with time bound SLA’s.
We’re seeking an experienced Network & Security Engineer with 4 years of experience to operate, optimize, and secure enterprise network infrastructure. The ideal candidate will own L2/L3 troubleshooting, implement security policies, and drive continuous improvement across Cisco switching/routing, SonicWall & Fortinet firewalls, Cisco WLC/Wi‑Fi, and SSE solutions like Netskope.
Requirements
Key Responsibilities
Operations & Support
- Provide L2/L3 support for LAN/WAN, Wi‑Fi, and security incidents; drive root cause analysis and permanent fixes.
- Manage and optimize Cisco routers/switches (OSPF/EIGRP, STP, VLANs, HSRP/VRRP, QoS).
- Administer Cisco WLC and enterprise Wi‑Fi (AP provisioning, RF optimization, WPA2/3‑Enterprise, 802.1X).
- Configure and maintain SonicWall and Fortinet (FortiGate) firewalls (NAT, VPN, SD‑WAN, policies, IPS/AV/WEB).
- Implement site‑to‑site and remote‑access VPNs, certificate management, and high availability.
- Tune security profiles (IPS, Anti‑Virus, Web Filter, Application Control) and monitor threat activity.
- Operate Netskope (SWG, CASB, ZTNA/DLP policies), integrate with IdP (Azure AD/Okta), and onboard endpoints.
- Analyze SSE logs/events; optimize policies for user experience and risk reduction.
- Maintain FortiAnalyzer, SonicWall Analytics.
- Define and track SLAs/OLAs; drive capacity planning and performance baselines.
- Lead changes via ITIL processes (Request/Change/Problem); maintain network diagrams and SOPs.
- Ensure compliance with security standards (e.g., ISO 27001, CIS Benchmarks) and audit readiness.
- Work with InfoSec, Workplace, Cloud, and App teams on new projects (M&A, branch rollout, cloud migrations).
- Vendor coordination for complex issues, RMAs, and firmware advisories.
- Routing/Switching: VLAN, trunking, inter‑VLAN, STP/RSTP, NAT, QoS.
- Cisco WLC/Wi‑Fi: RF design basics, AP groups, FlexConnect/Local mode, RADIUS/802.1X, Fast Secure Roaming.
- SonicWall: Access rules, NAT, DPI, VPN (IKEv2), App Control, HA.
- Fortinet: Policy/Objects, SD‑WAN, IPSec/SSL‑VPN, UTM profiles, HA (A‑A/A‑P), FortiManager/FortiAnalyzer.
- Netskope: SWG, CASB, ZTNA, DLP, policy creation, client deployment, log analysis.
- Security Foundations: TCP/IP, TLS/PKI, DNS/DHCP, identity-aware policies, segmentation (ACLs/VLANs).
- Scripting/Automation (nice-to-have): Python/PowerShell, REST APIs for device/report automation.
- Tooling: Wireshark, Nmap, SolarWinds/PRTG, FortiAnalyzer, SonicWall Analytics,
- Cisco: CCNA (required or equivalent)
- Fortinet: NSE 4 (Firewall Professional) or higher (NSE 5/7 nice-to-have).
- SonicWall: SNSA/SNSP (preferred).
- Netskope: NSA (Administrator) / NPA (preferred).
- Security & ITSM: CompTIA Security+, ITIL Foundation.
- Strong customer communication and incident ownership.
- Clear documentation and change control discipline.
- Analytical mindset for RCA and risk-based decision making.
- Collaboration across cross-functional teams and vendors.
- Incident SLAs: â¥95% resolution within SLA; reduced MTTR.
- Stability: Lower repeat incidents; proactive problem records closed.
- Security Posture: Reduced false positives, policy compliance, and timely patching/firmware.
- Performance: Wi‑Fi user experience (latency, throughput), WAN utilization, SD‑WAN path quality.
- Design: Branch network with dual ISP, SD‑WAN, and ZTNA access.
- Troubleshooting: Intermittent Wi‑Fi drops on specific SSID—RF vs. RADIUS vs. DHCP analysis.
- Security: DLP policy conflicts in Netskope; tuning to reduce false positives.
- Firewalls: Migrating SonicWall to FortiGate with parity policies and VPNs.
- Packet analysis: TLS handshake failures; SNI-based policy impacts.
- Audit Readiness: Up-to-date diagrams, SOPs, access reviews, and config backups.
Benefits
- Health insurance coverage for employee, spouse, and kids
- Retirement savings plan with employer matching contributions
- Opportunities for professional development and advancement within the organization
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