System Administrator

As one of the leading insurance companies, we know that together we can achieve more. At UNIQA, we are therefore the community for a better life. We use our individual skills to shape the future together. The SEE region, namely Bosnia and Herzegovina, Bulgaria, Croatia, Montenegro, Romania and Serbia, is the 3rd largest group of companies in UNIQA Customer & Markets International business with a GWP of close Q4 2024 GWP was EUR 474,4 million and about 2,200 employees. With a total market of over 2,5 million customers, SEE countries represent great potential for growth and development through enhanced regional cooperation, data driven and customer centric approach and innovation. Thanks to the agile way of working, the synergies between the teams, and our diversity, UNIQA is a unique organization with one team voice, one strategy and one culture.

Building on this strong regional collaboration and growth mindset, we are looking for a leader who can further strengthen our brand impact across SEE markets.

System Administrator (m/f/d)

You will:

• Managing and continuously improving enterprise on-premises and hybrid infrastructure, including servers, storage, virtualisation platforms (VMware), data centre equipment and cloud integrations.
• Administering Microsoft infrastructure services, including Windows Server, Active Directory, Group Policy, DNS, DHCP, PKI, Microsoft Azure and Microsoft 365 environments.
• Managing infrastructure operations, including patching, upgrades, system hardening, vulnerability remediation, monitoring, backup, recovery and disaster recovery activities.
• Troubleshooting complex infrastructure incidents, performing root cause analysis and supporting migrations, production changes and lifecycle improvements.
• Automating administrative tasks using PowerShell and other scripting or infrastructure automation tools, while contributing to technical design and architecture activities.
• Preparing technical documentation, procedures and implementation plans, and coordinating infrastructure changes with relevant stakeholders.
• Collaborating with vendors, service providers and IT teams, while providing technical guidance and supporting critical incidents when required.

You have:

• 5+ years of professional experience in system administration or infrastructure engineering, with proven ability to independently manage complex enterprise production environments beyond end-user support.
• Strong hands-on experience with Microsoft Windows Server, Active Directory, Group Policy, DNS, DHCP and identity infrastructure.
• Experience with VMware virtualisation, enterprise server and storage platforms, and backup/recovery solutions (e.g. Veeam).
• Good understanding of enterprise networking, including TCP/IP, VLANs, routing, firewall concepts, VPN and infrastructure connectivity.
• Experience with infrastructure monitoring, patching, vulnerability remediation, system hardening and automation (e.g. PowerShell).
• Experience managing infrastructure migrations, upgrades, production changes and resolving complex technical issues across multiple infrastructure layers.
• Experience collaborating with vendors, managed service providers and distributed IT teams.
• Professional proficiency in English, with strong organisational, analytical and communication skills.

Experience That Would Be Considered an Advantage

• Experience with Azure, Microsoft 365, hybrid identity and Linux administration.
• Knowledge of Fortinet technologies, monitoring tools, ServiceNow and automation/configuration management tools.
• Experience with SQL Server infrastructure, high-availability environments and disaster recovery.
• Experience in regulated industries and familiarity with ITIL, security requirements, audits and compliance.

Education and Certifications

• University degree in Computer Science, Information Technology, Electrical Engineering or a related field, or equivalent relevant professional experience.
• Relevant Microsoft, VMware, Azure, Veeam, Fortinet or ITIL certifications would be considered an advantage.

What You Can Expect

• A supportive and friendly corporate culture
• Opportunities for learning, career development, and personal growth
• An exceptional team driven by enthusiasm, innovation, and positive change
• Modern ways of working and high professional standards
• A dynamic and challenging work environment
• Flexible working hours
• The opportunity to work in a hybrid model

At UNIQA, we live diversity. We recognize and foster the value of different perspectives in our teams and leadership positions. Therefore, we welcome applications that enrich our diversity.

Join us and discover an environment where strategy, impact, and growth come together - where Better works for you!