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Upstate Medical University Linkedin · Posted 1mo ago

IMT Clinical Support Representative

Syracuse-Auburn

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Indexed description

Job Summary

The IMT Clinical Support Representative provides first line support to hospital staff including nurses and providers through rounds, pages, support tickets, and phone calls, and ultimately serve as a liaison between end users and IMT. Issues are documented and escalated to IMT teams as appropriate following established support pathways. An IMT Support Representative also maintains a basic knowledge of IMT systems and operational workflows, and provides end user training as assigned.

Minimum Qualifications

Associate's Degree in a healthcare related field and a minimum of 2 years relevant healthcare related experience, or an equivalent combination of education and experience required. Excellent computer, written/oral communication, interpersonal, and time management skills also required.

Work Days

Rotating shifts and on-call and weekends/holidays

Message To Applicants

Recruitment Office: Human Resources

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