Customer Care Supervisor (Remote)
Indexed description
Globe Life Customer Care Supervisor (Remote) 5 Hours AgoSaved Remote USA Junior JuniorInsurance • Financial ServicesLead and coach a remote team of customer service representatives to meet KPIs and resolve escalations. Monitor QA, manage schedules and timecards, analyze service data, prepare reports, and implement process improvements while liaising with management.Top Skills: InternetExcelMicrosoft OutlookMicrosoft TeamsMicrosoft Word
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