System Engineer

** Per our client: Only local Metro-Detroit, US Citizen/Green Card candidates accepted

Systems & Network Engineer (Managed Services Provider)

Metro Detroit | Hybrid Field-Based Role

Robert Half is partnering with a rapidly growing managed services provider (MSP) in the Metro Detroit area to identify an experienced Systems & Network Engineer who thrives in a fast-paced, customer-focused environment.

If you enjoy solving complex technical challenges, working with a variety of technologies, and partnering with different organizations every day, this could be an excellent opportunity. This role offers the chance to work with cloud technologies, virtualization platforms, network infrastructure, cybersecurity tools, backup solutions, and modern server environments while collaborating with a highly skilled team that values continuous learning and professional development.

This is not a traditional help desk position. We're seeking someone who enjoys building, improving, troubleshooting, and optimizing technology environments while making a direct impact on clients' businesses.

What You'll Do

• Provide both remote and on-site technical support to clients throughout the Metro Detroit area.
• Install, configure, maintain, and troubleshoot desktop, server, network, and virtualization environments.
• Support Windows desktop and server operating systems across multiple client environments.
• Assist with server upgrades, migrations, hardware deployments, and infrastructure modernization initiatives.
• Maintain and support backup, disaster recovery, and business continuity solutions.
• Monitor network performance and make recommendations to improve security, reliability, and scalability.
• Configure and support Active Directory, DNS, DHCP, file services, and messaging environments.
• Document all work performed and maintain accurate technical records.
• Collaborate with team members to solve complex technical challenges and deliver exceptional client service.

Required Qualifications

• Three or more years of hands-on experience supporting complex IT infrastructures.
• Experience supporting Microsoft Windows desktop and server environments.
• Strong understanding of TCP/IP networking concepts, including routing and subnetting.
• Experience with virtualization platforms, including VMware and Hyper-V.
• Knowledge of backup and recovery platforms such as Veeam, Datto, Barracuda, or similar solutions.
• Experience with Active Directory, DNS, DHCP, Exchange, and file services.
• Strong troubleshooting and problem-solving abilities.
• Excellent communication skills and the ability to explain technical concepts to non-technical users.
• Ability to work independently while contributing to a collaborative team environment.
• Reliable transportation and the ability to travel locally to client sites.

Preferred Qualifications

• Experience with Linux administration.
• Experience supporting SAN technologies.
• Familiarity with VoIP platforms.
• Knowledge of cybersecurity frameworks and compliance standards, including CMMC.
• Experience performing migrations from legacy systems to modern environments.
• Industry certifications such as A+, MCSE, CCNA, or related credentials.

Why You'll Love This Opportunity

• Exposure to a wide range of technologies and industries.
• A collaborative, team-oriented culture that encourages learning and growth.
• Opportunities to earn additional certifications and expand your technical expertise.
• A dynamic environment where every day presents new challenges.
• Comprehensive benefits, including medical, dental, retirement, and professional development programs.

If you're the kind of person who enjoys learning new technologies, working directly with customers, and tackling everything from network infrastructure to virtualization and cloud initiatives, we'd love to speak with you.