Network Field Engineer

Scope of Services

The engineer will provide onsite Smart Hands and Network Deployment support for Cisco

Wireless LAN Controller (WLC) installation activities.

Responsibilities

• Stage and prepare equipment prior to cutover activities.

• Install and rack two (2) Cisco 9800 Wireless LAN Controllers (WLCs).

• Perform power and network cross-connects.

• Verify switchport availability and physical connectivity.

• Install and connect required SFP modules, fiber patch cords, and Ethernet patch

cables.

• Support remote engineering teams during implementation and cutover.

• Validate physical installation and connectivity.

• Remove legacy WLC equipment (if applicable).

• Label, pack, and prepare decommissioned equipment for return shipment.

• Provide completion updates and site photographs upon request.

Required Skills

• Rack & Stack experience

• Network cabling and fiber connectivity

• Cisco WLC installation experience

• Smart Hands / Remote Hands support

• Basic network troubleshooting and connectivity verification

Required Tools

• Standard installation toolkit

• Laptop with PuTTY and TFTP Server software installed

• Console cable (USB-A to USB-B)

• Four (4) Ethernet/LAN cables

• One (1) crossover cable

• USB/Thumb drive containing required IOS image

• Internet connectivity (Hotspot, Broadband, or Wi-Fi Dongle)

• 6-foot ladder

Deliverables

• Successful installation of Cisco 9800 WLCs

• Physical connectivity verification completed

• Legacy equipment removed and prepared for shipment (if applicable)

• Completion report and site status update provided to the remote team