Cox Enterprises
Builtin · Indexed 2026-08-05
Bilingual Customer Care Specialist II (DealShield)
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Indexed description
Cox Enterprises Bilingual Customer Care Specialist II (DealShield) Reposted 6 Hours AgoSaved Hybrid Riverside, CA, USA 18-27 Hourly Mid level 18-27 Hourly Mid levelArtificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • CybersecurityProvide Tier 1 bilingual (English-Spanish) customer support via phone, email, chat, and ticketing systems. Troubleshoot standard issues, document cases, coordinate escalations, deliver one-on-one training, and follow up to ensure satisfactory resolution while working in a metrics-driven contact center.Top Skills: EmailInternetSupport Ticketing Systems
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