Escrow Processor - US Based Remote

Key Responsibilities Payoff, HOA & Lien Processing - Order payoff demands, homeowner association (HOA) demands, and other lien-related documentation. - Proactively monitor outstanding requests, follow up as needed, and escalate delays to protect closing timelines. - Maintain accurate, up-to-date file documentation and status tracking within required systems. Operational & Customer Service Excellence - Deliver superior customer service to internal market brands and external transaction partners. - Maintain organized, compliant, and audit-ready files in accordance with NOC standards and procedures. - Effectively manage multiple files and competing deadlines in a high-volume, deadline-driven environment. - Support operational efficiency by adhering to standardized workflows, identifying potential issues early, and escalating concerns appropriately. Qualifications & Requirements Required Skills & Competencies - Strong ability to comprehend, interpret, and draft clear instructions, correspondence, and memos; excellent spelling, grammar, and punctuation required. - Excellent verbal and written communication skills with strong interpersonal and customer service abilities. - Demonstrated commitment to service excellence and responsiveness. - High level of organization with exceptional attention to detail and accuracy. - Proven ability to meet deadlines, maintain consistent follow-through, and adhere to established procedures. - Comfort working in a fast-paced, high-volume, production-oriented environment. Preferred Qualifications - One (1) year of experience in escrow, title, real estate, or mortgage operations. - Familiarity with escrow and title systems, workflow tools, and document management platforms. - Experience handling payoff demands, HOA demands, and common title-related liens.

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