Billing QA

Program:FM-RentokilBLI/Process Name:NA BillingDesignation:Senior AnalystNo of Head Count (s):1New Hires/Replacement Hires (HC) by DesignationReplacementBilled /Unbilled / BU / OPS BenchBillableSFDC ID for Billed New OpportunityReasons to hire Unbilled / BenchN/ACity / Location:Muntinlupa City Standardized skillset: [Refer attached excel]Shift (APJ / EMEA / US / Any combination):USReporting Manager :Kristine TamayoEducational Background:College GraduateExperience Required:2~3 yearsJob Description:Key Responsibilities - Audit invoices and billing statements for accuracy, completeness, and compliance with company policies and contractual terms. - Identify discrepancies, errors, or inconsistencies in billing data and resolve them promptly. - Collaborate with billing, accounts receivable, and customer service teams to investigate and correct billing issues. - Maintain detailed records of audit findings and corrective actions. - Prepare audit reports and summaries for management review. - Monitor billing processes to ensure adherence to internal controls and regulatory standards. - Assist in the development and implementation of billing audit procedures and best practices. - Support internal and external audits by providing documentation and explanations as needed. - Analyze billing trends and patterns to detect potential fraud, overcharges, or underbilling. - Recommend process improvements to enhance billing accuracy and efficiency. - Ensure timely follow-up on audit findings and track resolution progress. - Validate billing data against contracts, service agreements, and purchase orders. - Coordinate with IT or systems teams to troubleshoot billing system issues or data mismatches. - Train and support billing staff on compliance standards and audit procedures. - Stay current with industry regulations, billing standards, and best practices.Client Approval mail:CommentsPreferred Start date: (induction date)30 DaysCollaborators:Maria Antonette SambasWorkplace: WFM, WIO, HybridWFH

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