Senior Infrastructure Engineer

South Devon College are looking for a Senior Infrastructure Engineer to join our Infrastructure team within IT Services. This is a hands-on role supporting Microsoft 365, Azure and on-premises environments, helping to keep services reliable for thousands of users across the College. It would suit someone with strong infrastructure experience who enjoys solving technical challenges, developing their cloud skills and working as part of a dedicated team.

We are particularly interested in candidates with strong server and storage experience who can help maintain and improve reliable, secure infrastructure services.

You will have:

• Experience supporting digital infrastructure in an enterprise environment.
• Strong working knowledge of network, server, communications and cloud services.
• Practical knowledge of switching, wireless, connectivity, structured cabling, virtualisation and backup solutions.
• Experience with Microsoft Server, Microsoft 365, Azure services and Teams telephony.
• Ability to maintain reliable, secure and available infrastructure for day-to-day operations.
• Confidence resolving incidents, service requests and complex technical issues.
• Experience following technical standards, change processes and escalation routes.
• A proactive, analytical approach, with strong communication skills and a willingness to keep developing technical expertise.

Key responsibilities

• Provide advanced support across Microsoft 365, Azure, Windows Server, and wider infrastructure platforms.
• Resolve escalated incidents, service requests and complex technical issues, helping to minimise disruption to College services.
• Maintain and improve network, server, storage and cloud infrastructure so services remain reliable, secure and available.
• Contribute to infrastructure projects, upgrades, migrations and technical documentation, working collaboratively across IT Services.
• Supervision of an Infrastructure Engineer.