Lead Generator / Lead Qualifier / Appointment Setter - NSW Residential Construct

Lead Generator / Lead Qualifier / Appointment Setter – NSW Residential Construction (Remote) Remote | Full-Time | AU Hours | NSW Construction Experience Essential OutsourcedIn is partnering with a NSW-based residential builder to hire an experienced Lead Generator / Appointment Setter to support their sales pipeline. This role requires direct experience generating and qualifying leads for NSW residential builders or construction-related businesses. You must understand NSW residential build pathways, approval timelines, and homeowner decision-making processes. Proven NSW building / construction lead generation experience is ESSENTIAL. About the Role You will be responsible for generating, qualifying, and booking high-intent homeowner and developer leads into the builders calendar. It requires strong familiarity with NSW residential construction terminology and client qualification workflows. Key Responsibilities Lead Generation - Generate new leads via: - Outbound calling - Email outreach - Online enquiries and databases - Builder-provided lead sources - Target: - NSW homeowners - Investors - Landowners - Small developers Lead Qualification - Qualify leads based on: - NSW location - Build type (new home, duplex, townhouse, small development) - Budget range and funding readiness - Land status (owned, under contract, searching) - Build timeframe and approval awareness - Ask structured qualification questions aligned with NSW residential workflows - Disqualify early-stage or non-serious enquiries Appointment Setting - Book qualified appointments (phone, video, face-to-face where applicable) - Confirm and follow up appointments to maximise show-up rates - Ensure all appointments are properly qualified and documented CRM & Reporting - Maintain accurate CRM records including: - Call notes - Qualification status - Appointment outcomes - Provide daily and weekly activity reports: - Calls made - Leads qualified - Appointments booked and attended Mandatory Requirements - Proven lead generation or appointment setting experience within the NSW building or construction industry (ESSENTIAL) - Experience generating leads for: - NSW residential builders - Construction or development services - Strong understanding of: - NSW residential build processes - Client decision timelines - Builder sales workflows - Confident and professional phone manner - Excellent spoken and written English - Ability to handle objections and qualify firmly but respectfully - Strong CRM discipline and follow-up skills Highly Regarded - Experience targeting regional NSW markets - Exposure to owner-builders and developers - Familiarity with NSW construction terminology - Previous remote/offshore role supporting Australian construction businesses - Ability to work to clear activity-based KPIs KPIs & Performance Measures - Outbound activity targets (calls, emails) - Number of qualified NSW construction leads - Number of appointments booked - Appointment show-up rate - CRM accuracy and data quality

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