Programmer and IT Manager

PCL Overview:

Since its founding in 1997, The Partnership Center, Ltd. (PCL) has helped organizations strengthen their performance and increase their impact in addressing homelessness and poverty. Driven by data and evidence-based solutions, PCL partners with federal agencies, funders, and community organizations nationwide to enhance the effectiveness of programs and initiatives serving people experiencing homelessness and individuals with low incomes. By improving systems, strengthening partnerships, and advancing proven practices, PCL helps organizations achieve better outcomes for the agencies they serve.

About the Role:

The Programmer/IT Manager Job Description codes and programs VESTA and Sage, ensuring compliance with HUD requirements in addition to any other customer requirements. Secondarily, they manage all PCL hardware and software implementations.

Some of the things you’ll do: Programming - Approximately 80% of the job position.

• Develop and maintain web and database code in VESTA and Sage (data entry, review pages, dashboards, reports).
• Develop and maintain Windows and Mac desktop applications which transform and analyze HMIS data.
• Create, test, maintain existing web (.NET) and database (SQL Server) functions, procedures, & complex reports.
• Create and manage CSV and XML imports and exports in VESTA and Sage to exchange data with other local and national systems.
• Manage SQL Server databases for optimal performance.
• Maintain virtual machines, hardware and software of VESTA and Sage servers.
• Represent PCL as HMIS vendor on national work with the HMIS Data Lab and other vendors.
• Develop and maintain custom time tracking/billing system (SESAME).
• Actively seek creative ways to improve PCL’s software products.

Secondary responsibilities: Technology Management - Approximately 20% of the job position.

• Manage all hardware/software used by PCL staff.
• Maintain/troubleshoot performance of all computers and servers as needed.
• Build and maintain local hardware and servers.
• Build, implement, and manage various cloud solutions in Microsoft Azure including virtual machines and SQL Server instances.
• Ensure all the necessary software is up to date and functions properly.
• Ensure performance of ongoing maintenance for all security/malware/anti-virus utilities.
• Maintain inventory of all PCL technology (hardware and software) items (including hardware items available for distribution to customer agencies).
• Ensure connectivity for PCL staff mobile technology to PCL network.
• Manage cloud licenses (Microsoft Office, Adobe Acrobat, etc.).
• Manage cloud email (Microsoft Exchange).
• Manage active directory domain.
• Manage telephone system.

Additional responsibilities:

• Perform detailed technical testing of complex functionality.
• Support the implementation of cybersecurity best practices across technology projects, ensuring secure architecture, compliance with industry standards, and effective risk mitigation strategies.
• Provide level two support to PCL staff or customers on complex data issues.
• Work with customers and Partnership Center staff of varying degrees of technical knowledge. regarding reporting, data, or general application functions in our applications.
• Recommend upgrade/replacement of technology to CIO as needed.
• Participate in regular staff standup meetings (M, W) and specific team meetings.
• Other related duties as negotiated to meet the ongoing needs of the organization.

We’re looking for someone who has:

• 2 years of experience in Microsoft ASP.NET (VB and C#).
• Experience in JavaScript, CSS, jQuery and other standard web coding technologies.
• Experience integrating charting libraries to custom applications.
• 2 years of experience in coding and database administration of Microsoft SQL Server, including:

Writing and updating advanced stored procedures and user-defined functions.

Writing one-time scripts for data conversions.

Debugging and updating existing code.

Performance monitoring and troubleshooting.

• Experience managing Windows-based virtual servers with Hyper-V and clustering.
• Experience creating and managing Microsoft Azure Windows virtual machines and SQL Server instances.
• Foundational knowledge of cybersecurity principles and practices, with familiarity in areas such as secure coding, basic threat detection, and vulnerability management.
• Ability to work and communicate effectively with people of different technical skill sets ranging from social workers to other programmers.
• Must be flexible, able to handle multiple projects simultaneously, and self-motivated.

What will set you apart:

• Advanced training and degree in information technology or computer science.
• Applied Analytical experience.
• Knowledge of or experience working with people experiencing homelessness, social services, or related fields.
• An interest in addressing homelessness and improving outcomes for individuals and families experiencing homelessness.
• Familiarity with the challenges and needs of people experiencing homelessness and how technology can be leveraged to improve service delivery and management.

Working Conditions:

The standard work hours for this full-time position are 9am – 5pm ET but some weekend or nights may be necessary for deployments and system maintenance. This position requires the use of computers or screens for extended periods of time. The role is typically sedentary, involving long periods of sitting and typing. Occasionally moderate physical tasks, such as moving computers or other items up to 50lbs.

To apply, please email your cover letter and resume to [email protected].

This is a full-time, Cincinnati-based position with a hybrid work schedule. Competitive benefits include Employer paid short and long-term disability coverage. SIMPLE IRA with employer match of 3%. Stipend for Health, Dental, and Vision Insurance coverage. Be part of a dynamic and mission-driven environment that values your skills and contributions working with a collaborative and inclusive team.

The Partnership Center, Ltd. is committed to diversity, equity and inclusion and is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives and skills. We encourage applicants from all genders, races, religions, ages and sexual orientations, as well as veterans, people living with disabilities, and any other groups who could bring diverse perspectives to our mission.