GSI Alliance Director

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

Commerce is hiring a GSI Alliance Director to lead and scale high-impact partnerships with Global Systems Integrators (GSIs) such as Accenture, Deloitte, and others. This strategic leadership role drives both data-first partnerships (via Feedo’s data capabilities) and commerce-first partnerships (via BigCommerce’s platform), embedding CMRC solutions into the GSIs’ practices, service/solution offerings, client engagements, and enterprise transformations.

You will own executive relationships, co-develop joint GTM strategies, generate pipeline and revenue through sell-with/sell-through motions, and build delivery capabilities across the GSI ecosystem. As a leader, you will manage GSI Partner Managers, expand the team, and establish scalable processes for long-term, mutually beneficial partnerships. Success requires deep experience navigating GSI organizations, building practices, and driving measurable business outcomes in cloud, data, commerce, or enterprise software environments.

What You’ll Do

• Executive Relationship Management: Cultivate and maintain C-suite, practice leader, and key influencer relationships within GSIs to position CMRC (Feedo and BigCommerce) as a strategic, embedded technology partner in their data, AI, commerce, digital marketing, and digital transformation practices.

• Joint Go-To-Market Strategy: Design and execute global and regional strategic business plans, including target industry verticals, co-selling motions, joint solutions, and practice development (e.g., embedding Feedo’s data capabilities into GSI data/AI practices and BigCommerce into commerce/digital experience offerings).

• Pipeline & Revenue Generation: Drive “sell-with” and “sell-through” revenue by collaborating with GSI account teams to source net-new opportunities, support deal cycles, and expand existing engagements.

• Partner Enablement & Delivery: Ensure GSI delivery teams, solution architects, consultants, and sales teams are trained, certified, and equipped to recommend, implement, and scale CMRC solutions. Invest in competency building, enablement, joint assets, and Centers of Excellence.

• Team Leadership & Scaling: Manage and develop GSI Partner Managers; build out the alliances team with clear roles, processes, and KPIs; foster a high-performance culture focused on execution and results.

• Cross-Functional Orchestration: Partner internally with Sales, Marketing, Product, Solutions Engineering, and Customer Success teams to align offerings, resolve gaps, broker resources, and ensure seamless support for joint initiatives.

• Governance & Operations: Establish joint business plans, KPIs, pipeline reviews, and governance cadences with GSIs; maintain strong operational hygiene and reporting.

Who You Are

• 10–15+ years of experience in strategic alliances, partner sales, channel management, or enterprise GTM roles, with a proven track record in cloud, data, commerce, or enterprise software.

• Executive Relationship Management: Proven ability to build and sustain long-term, trusted relationships with C-level executives, practice leaders, and key influencers inside complex GSI organizations.

• Deep, hands-on knowledge of how GSIs (e.g., Accenture, Deloitte, Capgemini, etc.) operate - including practice building, go-to-market motions, incentive structures, and client delivery. Prior direct or indirect experience working with or inside major GSIs is highly preferred.

• Demonstrated success structuring partnership agreements, driving co-sell programs, enabling partners, and delivering measurable revenue growth through alliances.

• Strong leadership experience managing teams, influencing cross-functionally, and building scalable programs.

• Excellent communication, presentation, and executive presence skills; ability to translate technical capabilities into compelling business value for both internal and partner stakeholders.

• Process-oriented with a bias for execution, operational excellence, and long-term relationship building.

• Willingness and ability to travel internationally (this is a global role with frequent travel required to engage with GSI leadership and teams across regions).

Preferred Experience

• Background in data platforms, AI/data practices, or ecommerce/commerce platforms.

• Experience building or scaling alliance teams and managing senior Partner Managers.

• Track record of co-developing joint solutions, Centers of Excellence, or industry-specific offerings with GSIs.

• Familiarity with modern enterprise tech stacks and integration patterns relevant to data optimization and headless/composable commerce.

This role is ideal for a seasoned GSI alliances expert who thrives in a dynamic environment, excels at navigating complex organizations, and is passionate about driving transformative partnerships that deliver outsized value for clients, GSIs, and CMRC.

(Pay Transparency Range: $156,890.00 - $276,864.00) - [Base Salary]

#LI-RA1

The national base salary range for this role is posted above in this job post.

Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.

Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

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