Quadient Inspire

Detailed Job Description

Designing, developing and maintaining member correspondence using HBF’s correspondence management system
Translating business requirements into effective correspondence solutions
Building and updating correspondence templates, layouts and business rules
Supporting projects, enhancements and ongoing maintenance of the correspondence platform
Monitoring, investigating and resolving production issues within agreed service levels
Preparing test plans, executing testing and managing defects through to resolution
Maintaining documentation and ensuring governance standards and best practices are followed
Collaborating with internal stakeholders, technology teams and external vendors
Contributing to continuous improvement initiatives that enhance member and user experience

Must Have Skills:
Quadient Inspire, HTML and CSS

Nice to Have Skills:

Quadient Inspire Designer
Quadient Inspire Interactive
Quadient Inspire Scalar
Quadient Inspire Automation
Sql Server Management Studio
Octopus Deploy
Bitbucket
Solid experience in a technology development or application support role
Experience supporting changes through a software development lifecycle and into production
Basic programming or scripting experience (e.g. Java, object‑oriented scripting, XML)
Exposure to HTML and CSS
Strong analytical and problem‑solving skills, including investigating system and production issues