Property Manager

Property Manager

Results-oriented property management professional with extensive experience overseeing residential rental portfolios, optimizing occupancy, and maintaining strong tenant relationships across multiple properties in the Richmond region.

Key Responsibilities

Property Operations & Tenant Relations

• Oversaw day-to-day operations for a portfolio of residential rental properties, ensuring efficient management and positive tenant experiences.
• Maintained compliance with lease agreements, community policies, and property standards.
• Marketed vacant units through multiple channels, scheduled showings, and successfully leased available properties to maintain strong occupancy levels.
• Served as a primary contact for residents, addressing concerns, coordinating maintenance requests, and ensuring timely resolution of issues.
• Conducted property walkthroughs and inspections, including move-in and move-out evaluations to document unit conditions.
• Managed lease documentation, renewals, and tenant communication related to contract terms and updates.
• Scheduled and coordinated housing program inspections for both new residents and lease renewals.

Financial Oversight & Collections

• Monitored rent payments and followed up on outstanding balances to maintain strong collection performance.
• Assisted with legal documentation and attended court proceedings related to delinquent rent or lease violations when required.
• Identified operational improvements and revenue opportunities to support portfolio growth and financial performance.

Portfolio Growth & Market Awareness

• Supported efforts to expand the property management portfolio by identifying potential property owners seeking management services.
• Collaborated with internal teams including sales, construction, and accounting to ensure coordinated operations and project success.

Core Skills

• Property & Portfolio Management
• Residential Leasing & Marketing
• Tenant Relations & Conflict Resolution
• Vendor Coordination & Contract Negotiation
• Rent Collections & Compliance
• Property Management Software (Yardi, AppFolio, RealPage)

Education

Bachelor’s degree in Business, Real Estate, or related field preferred; equivalent professional experience considered.

Knowledge of Fair Housing regulations and landlord-tenant compliance requirements.