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Vodafone Idea Limited Linkedin · Posted 3mo ago

Manager - Retail Franchisee Operations

India

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Indexed description

Role

Franchisee Lead Retail

Job Level/ Designation

M1 /Manager

Function / Department

Retail

Location

Job Purpose

Overall responsibility of managing franchisee channels and driving all activities at a VIL franchisee store spanning customer service, store-level sales, outbound sales and managing franchisee profitability.

Key Result Areas/Accountabilities

  • Franchisee handling
  • Sales acquisition (in bound and out bound)
  • Customer Service
  • People management
  • Franchisee profitability
  • HSW

Core Competencies, Knowledge, Experience

  • Channel handling skill
  • Good communication and convincing skills
  • Customer handling
  • Outbound sales handling skills
  • Team handling skills
  • Decision making and delivering results

Must Have Technical / Professional Qualifications

  • Graduate

Years Of Experience

  • 4-6 years on role experience
  • 1-2 years channel handling experience

Preferred Industries

  • Telecom
  • FMCG
  • Insurance
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