Toast
Builtin · Indexed 2026-08-03
Sr. Customer Success Manager I, SMB – Account Strategy
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Indexed description
Toast Sr. Customer Success Manager I, SMB – Account Strategy 5 Hours AgoSaved Remote US 95K-152K Annually Senior level 95K-152K Annually Senior levelCloud • Fintech • Food • Information Technology • Software • HospitalityLead high-volume inbound/outbound Account Strategy conversations to retain and grow SMB restaurant customers. Handle contract/pricing negotiations, diagnose needs, leverage product and data to drive outcomes, document interactions, surface customer feedback, and collaborate with Sales, Support, Product, and Finance to improve retention and long-term growth.Top Skills: ChilipiperFive9Google SuiteHexSalesforceSlack
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